We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 173 Cancun hotels

Casa Maya Cancun

3.5 of 5
Boulevard Kukulcan Km 5.5 | Zona Hotelera Cancun, Cancun 77500, Mexico
Hotel amenities
Casa Maya Cancun
Enter dates for best prices
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
Expedia.com CheapTickets.com Booking.com
and 6 more sites!
68%
Ranked #75 of 173 hotels in Cancun
Most recent review
5 of 5 stars Reviewed 16 June 2013
janbucharest Bucharest
Write a Review

535 reviews from our community

Traveller rating
    137
    204
    102
    51
    41
See reviews for
Families
178
 
Couples
162
 
Solo
7
 
Business
2
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Bucharest
2 reviews
5 of 5 stars Reviewed 16 June 2013 NEW

My husband and I spend a week at Casa Maya in Cancun and had a great time. It is a beautiful hotel, wonderful beach and pools. Staff was very helpful and pleasant. Thanks, Amy Escalaute, our coordinator while here. It was a great vacation.

Was this review helpful? Yes
Appleton WI
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 28 May 2013

We stayed at the Casa Maya in March of this year. I have to say the beach is wonderful... and that is why we came. We also enjoyed the location, right on the bus line, with easy access on the bus to downtown and other attractions in the area. The service was friendly and excellent. The room was very roomy... More

Was this review helpful? Yes 1
Kenilworth UK
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 9 May 2013

We stayed at Casa Maya for 2 weeks from 20th April, by swapping in 2 Marriott Marbella weeks. Overall we had a very enjoyable holiday, and thanks to the reviewers of this resort who provided a lot of useful information. We were a bit apprehensive as there were some negative reviews, especially relating to aggressive timeshare selling. We didn't experience... More

Was this review helpful? Yes 7
Kent, Washington
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 7 May 2013

We have stayed at the Casa Maya in Cancun many times. Our most recent trip was in March 2013. The hotel is very nice but you have to ask for what type of room you want when you check in and it's best to "go look" before you move in, we had to request a room change on several of... More

Was this review helpful? Yes
Wisconsin
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 May 2013

We picked Casa Maya because we do not like all inlcusive; and they offer the stay with a full kitchen. I was born and raise in Mexico so I am comfortable going around the city and looking for fun places to eat/drink or explore. My husband does not speak Spanish but feels comfortable going around with me. The hotel is... More

Was this review helpful? Yes
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 May 2013

We stayed with our cousins who own the time share. Initially, we were in the regular rooms. The rooms are clean and comfortable but the kitchen is outdated and difficult to work in because of the stove..it was either blazing hot or cold. However, my cousins upgraded mid-week to Elite status and we were moved to the new remodeled floor... More

Was this review helpful? Yes
See 4 more reviews by April E for Cancun
Au Gres, Michigan
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 29 April 2013

Let me start by saying we are members due to a recent inheritance with four years remaining. We went to Casa Maya for the first time last week with our Ambassador level membership. The first thing they do when you get there is have you take a seat so you can meet with a representative. Amy was ours, and she... More

Was this review helpful? Yes 1
Columbus, Ohio
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 23 April 2013

My wife, and friends made our 5th trip to Cancun, and made our 2nd stay at Casa Maya. It is an older, and somewhat dated resort as it was one of the first in Cancun. However, this gave them the first choice for beachfront property. The Casa Maya beach is gorgeous. We have stayed at other higher-end resorts, and not... More

Was this review helpful? Yes
See 3 more reviews by Joe M for Cancun
Bury, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 21 April 2013

We have had a lovely stay in Casa Maya. Very clean just everywhere, every day activities at the swimming pool and on the beach. Very friendly staff. Swimming pools and the water in the sea are luke warm, just lovely. Just watch out for the sun, have had a very bad sun tan on the first day. Can't complain about... More

Was this review helpful? Yes
Manitou Springs, Colorado
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 17 April 2013

We spent Spring break ,the last week of March at Casa Maya. We were greeted at the door by a sales rep and couldn't go to our room without a Margarita and a sales pitch. Then we were pressured into having a breakfast with the sales rep. We didn't respond to any of that. The bar is nothing special. Everything... More

Was this review helpful? Yes 1
 
 
Casa Maya Cancun
Check-in Check-in Check-out Check-out
 
 
Beachscape Kin Ha Villas & Suites
Great value on a similar hotel
Cancun, Quintana Roo
4 of 5 stars 735 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Cancun
Trendy
Le Blanc Spa Resort
Le Blanc Spa Resort 4.5 of 5 stars 2,376 reviews
Family-friendly
The Royal Cancun
The Royal Cancun 4.5 of 5 stars 555 reviews
Romantic
Fiesta Americana Grand Coral Beach Resort & Spa
Fiesta Americana Grand Coral Bea... 4.5 of 5 stars 1,538 reviews
Luxury
Beach Palace
Beach Palace 4.5 of 5 stars 1,754 reviews
Show Prices ABS:HotelCheckRates-d154868?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d254865?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d152681?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d152895?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these Cancun hotels
The Royal Mayan 4.5 of 5 stars 411 reviews Avalon Grand Cancun 3.5 of 5 stars 582 reviews The Royal Islander 4.5 of 5 stars 521 reviews Beachscape Kin Ha Villas & Suite... 4.0 of 5 stars 735 reviews
Show Prices ABS:HotelCheckRates-d186910?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d154403?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d185324?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d154440?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 173 hotels in Cancun, ranked by popularity

Been to Casa Maya Cancun? Share your experiences!

Write a Review Add Photos Add Videos

Hotel Summarization (Beta)

What travellers say

  • Hotel zone(14)
  • Time share(12)
  • Timeshare presentation(6)
  • Pool area(6)
  • Very nice(4)
  • Hot tub(3)

Additional Information about Casa Maya Cancun

Address: Boulevard Kukulcan Km 5.5 | Zona Hotelera Cancun, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar/Lounge Beach Fitness Centre Free Breakfast Free Parking Children Activities Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#58 On the Beach Hotels in Cancun
#64 Family Hotels in Cancun
Price Range: £
Hotel Class:3.5 star (3.5*)
Reservation Options:
TripAdvisor is proud to partner with Expedia, Cheap Tickets, Booking.com, Venere, EasyToBook, Priceline, HotelsClick, Tingo and Hotels.com so you can book your Casa Maya Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Casa Maya Cancun Hotel
Casa Maya Cancun Hotel Cancun
Casa Maya Hotel Cancun
Hotel Casa Maya Cancun
Cancun Casa Maya
Hotel Casa Maya
Imperial Fiesta Club Hotel Casa Maya

Owners: What's your side of the story?

If you own or manage Casa Maya Cancun, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Casa Maya Cancun
See lowest price for your stay*
Check-in Check-in Check-out Check-out
Show Prices