Four of us (adults) spent a week at the resort. We had two 1 bedroom units both facing the beach. The rooms were in very good shape and were cleaned thoroughly every day. As mentioned in other reviews there staff constantly cleaning the entire resort. The breakfast buffet was worth the $150 pesos. They have the usual fruits, cereals, yogurt,... more

I've fell in love with cancun, and with the hotel. i've the best service there ever. My mother and i were treated like Queens. great beach, great sand, great food, great servers, great everything. you can guarantee that i will be back to this hotel every year. loved everything about cancun, loved everthing about this hotel more

Just like everybody else, I read the reviews of the Casa Maya, Cancun and decided to take a chance because the beach looked great. There are a lot of negatives in most of the reviews, but I found nearly all of them to so minor as to be irrelevent to my stay. The complaints about seaweed on the beach...WAY too... more

A couple of girlfriends and I booked at the Imperial Fiesta club at Casa Maya for a week in February and we loved it! We had read some bad reviews before we had went so we were a little apprehensive, but we found them for the most part to be untrue. Here are some tips: First off, if you are... more

I have to say that this resort exceeded our expectations in every way. Our room was wonderful with a kitchen, dining area, living room with murphy bed, bedroom with 2 full-size beds, beautiful bathroom and a walk-in closet between the bedroom and bathroom. Marble floors, extremely clean. Someone was always cleaning something in the hallway, lobby, etc. The pool area... more

Just returned from a week in a studio unit at Casa Maya (Imperial fiesta Club) in Cancun. We were treated with excellent service and great kindness. the room was facing the pools and ocean with a roomy balcony. We had a minibar which included a coffeemaker, toaster and microwave and small fridge. Everything appeared like new. We had daily maid... more

I just made my fourth trip to Casa Maya. My mother-in-law owns a timeshare there and we were there with a larger group for a week. We also spent 2 days at the JW Marriott after our week at Casa Maya so we could leave on a Monday and reduce airfare. We had a Ambassador unit in Tower 2. The... more

They have a decent place here, nice beach, pool, hotel staff, but the week is ruined wit the hard sell Time Share sales force. They will hound you relentlessly if you are not already a member. We made the mistake of signing a contract, then within the contract, we issued a letter of termination. They refused to honor that portion... more

We spent a week at Hotel Casa Maya last week through RCI exchange. I had read all the reviews here and was pretty nervous about the hotel. It was better than I expected, although it does have some limitations. First, it is on the best beach for a mile in either direction. The water is calm, beach is clean, and... more