IMPERIAL FIESTA CLUB & CASA MAYA Casa Maya-Week 6 First thing you notice when you arrive is the very large Mexican Flag out front. You are greeted by Doormen who take your bags after saying Good morning to you and direct you to the front desk. Walking through the lobby you notice people cleaning. The people working the front desk... more

We used a friends timeshare to stay at this hotel, now for the 3rd time, all of the visits have been during the first week in February(2007,2008,2009). We planned on 9 nights in the area, and booked our air transport accordingly...when we got our confirmation from the vacation club, I contacted them let them know we would like to stay... more

We used my brother-in-law's timeshare to purchase a week at this hotel. We were travelling with our 4 & 5 year old boys, 3 month old daughter, as well as my parents and sister. We rented a 2 bedroom condo. Each room had its own bath, very spacious and nice. One room had a king size bed and the other... more

This was a trip for just my husband and I. We traded Marriott for a 1 bedroom. If you are going to this property you need to read prior reviews and listen to them. This helped immensely in setting our expectations and also getting a nice room in tower 2 with a view of the ocean. You will love this... more

The hotel kept pestering us to buy a timeshare. They even called us at our house before we left on our trip. When we got there, we were greeted and was told we would get the best room in the hotel on the condition that we would listen to a 90 minute time share presentation. My wife and I cannot... more

We were not happy with this place at all, I have stayed in worse hotels but for the expensive price and all the hype about how "upscale" and "customer friendly" this place is it did not even come close to what it advertised. This hotel provides NO customer services....or they do but with a hefty price tag. 50$ for a... more

It is great hotel for all for young people to old people. If you will go to his hotel I recomend you to stay in the "imperial suite" if you go with 6 or more people; the "presidential suite" if you go with 4 people it is a great room for a family. I recomend you to said to the... more

Very poor service. I had a smelly room,( they all are) It was my honeymoon. I requested a regular room with a King size bed. I got there and they gave me a room with 2 small single beds and would not switch it for my HONEYMOON!!! there were other rooms available and I even offered to move a king... more

This is my second time staying at Casa Maya, and I have to say I was more satisfied the first time. It really is that tower 2 is newer and so is the furniture. This time I got a room in tower 1. Once again, my biggest complaint is how hard the beds are. I guess it wasn't a problem... more