I travelled to Cancun from Jan 30-Feb 6 with my 4 young kids and 10 other adults. We had a great visit. I was most impressed with the ocean clarity and the service staff. I was most disappointed by the rough waters and wind as well as the tummy troubles experienced by my family. (some may be due to kids... More

First tip: Book Costco Travel!! I traveled to this resort last March and I am addicted to trip advisor so this review is long over due. For the record I like nice things being waited on and compete relaxation. This is important because after reading these reviews and staying for a week at this resort I don't think people are... More

Pros: beautiful white sandy beach with blue water and sunny skies, drinks made by friendly bartenders, great buffet, tasty and diverse restaurants, adults only poool, rooms cleaned thoroughly daily Cons: ungracious check-in (no great welcome, just warnings about fines: "lose your bracelet: $50 fine, lose your towel $35 fine, etc.), mediocre food in the crown lounge, slow service in restaurants... More

Myself and 29 friends which included kids and adults of all ages travelled to the Crown paradise for two weeks in october. Well what can I say it was brilliant, the staff are so friendly, even the manger spoke to us all on a number of occasions, I got married at the hotel and everything was perfect, it was a... More

Were do I begin?? When first arriving at the hotel, front desk asked us if we wanted to upgrade to a bigger better room, wow were we in for a suprise! The room was decent but we were promised a large deck and didn't get one, the air conditioning did not work, was 24 degrees every night! Plus there was... More

Stayed here the past 4 days (Feb 5-9) with my wife - both of us are in our late 20s. Read many reviews prior to booking and had some reservations thast I will cover: *Lots of kids - we thought the kids were fine, they mostly were at the pools and in the kid areas in the southern portion of... More

We have just come back from a 2 week holiday at this resort.....The hotel is great, the staff are all amazing and the food was excellent....DO NOT TAKE ANY NOTICE OF THE BAD REVIEWS from the loud mouths that go there all they do is complain and there really is nothing to complain about.... The hotel is spotless The restaurants... More

Just got back from a 2-week stay at this resort. Very nice place and very nice people. Food was very good and the a la carte restaurants were good also but the service could have been better. It's a great family resort with lots of things to do for the kids. I would definetely go back. More

does anyone know if they have the drink morgan spice? More