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Crown Paradise Club Cancun

3.5 of 5
Blvd. Kukulkan Km 18.5 | Zona Hotelera, Cancun 77500, Mexico
Hotel amenities
Ranked #49 of 170 hotels in Cancun
4.0 of 5 stars 2836 Reviews
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2,836 reviews from our community

What travellers say about this hotel
  • Very good(77)
  • Adult pool(72)
  • Room service(68)
  • Great time(53)
  • Wayne Boots(46)
  • Water park(33)
  • French restaurants(29)
  • Lobby bar(26)
  • Beach chairs(7)
  • Bad reviews(6)
Traveller rating
    871
    994
    439
    297
    235
Only show reviews for Family (1116) | Couples (415) | Business (10)
Date Rating
Janieg9
Southampton, United Kingdom
Reviewer
4 reviews
3 helpful votes
3 of 5 stars Reviewed 8 February 2012
2
people found this review helpful

Just glad we went out of season! Despite it being during term time, I was amazed by the number of children. Food was great on the whole, although it was a bit of a pain having to book the speciality restaurants, especially as most were not full - with it being out of season. The Italian restaurant was awful -... More

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spokanewanderers
1 review
6 helpful votes
5 of 5 stars Reviewed 7 February 2012
6
people found this review helpful

We are a well traveled older couple who stayed at Crown Paradise January 10-30, 2012. We thought the whole experience was very good value. We made reservations at one of the five specialty restaurants many nights and found all excellent except Boots where all the food was below par and the noise awful. The Palapa Buffet had great variety and... More

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Lois1234
Saskatoon, Saskatchewan, Canada
Reviewer
3 reviews
12 helpful votes
2 of 5 stars Reviewed 7 February 2012
5
people found this review helpful

If you want a disappointment book this resort. First the rooms, one plug in in the entire room. I have a cpap machine and had no where to plug it in, had to go to Walmart and buy an extension cord. Had to plug the coffee pot in the bathroom on a vanity that wasn't even big enough for a... More

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Lisa Juliot, Marketing Offices at Crown Paradise Club Cancun, responded to this review
7 February 2012

Dear Hotel Guest, Thank you for reviewing our hotel here on Tripadvisor. This valuable resource is used by many travelers and also by our hotel staff. We use your comments to gauge how we are doing, what our guests like about us and in what areas we could use improvement. It is a shame that you were not impressed with... More

neal j
Langley City, Canada
1 review
2 helpful votes
3 of 5 stars Reviewed 5 February 2012
2
people found this review helpful

BUT double beds are not suitable for two adults unless you can sleep well in 30 inches,the intire place has only double beds no queen size like every other resort ive been too. unless you upgrade to a junior suite.$400.00 extra or vip suite $600.00 extra the beds are like a sheet of plywwood and the pillows are rocks ,... More

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skipsaundra
Kansas City
Senior Reviewer
6 reviews
9 helpful votes
4 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

My husband and I stayed there from January 21-29, 2012. It was a short trip from the airport. We thought check in took forever. But, we went to the outdoor pool bar overlooking the ocean and had a great time. For us the Crown Club (adults only) was worth it. We ate at the speciality restaurants 3 times and the... More

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Heather A
Macomb, Michigan
1 review
4 helpful votes
4 of 5 stars Reviewed 4 February 2012
4
people found this review helpful

First of all i want to say my husband and I are seasoned travelers. Been on many cruises and a few all inclusives. I was very hesitiant to book cpc bec ause of many negative reviews. I honestly do not know what these people are talking about!!!! Here is my review: Check in was a breeze! Less than 5 minutes,... More

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TimKnapp
Calgary, Canada
Reviewer
4 reviews
6 helpful votes
4 of 5 stars Reviewed 3 February 2012
2
people found this review helpful

Stayed here Jan 23-30. Check in was fast and smooth. (ask for a top floor if possible, views are quite impressive. The property was very clean, if a bit old and needing an update. This place is VERY family oriented, and kids are everywhere, which is not a bad thing, however we were travelling with a seven adult group and... More

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Tammy M
White Rock, Canada
1 review
6 helpful votes
4 of 5 stars Reviewed 1 February 2012
6
people found this review helpful

My husband and I stayed in this hotel with our two sons (8 and 11yrs) and had a great time. I had read some questionable reviews prior to our trip about the food, which I really can't understand, because we found there was lots of selection both in the buffet as well as throughout the resort including several restaurants, even... More

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Management response:
8 February 2012

Dear Hotel Guest, Thank you for your comments! I appreciate the time you have taken to review our hotel property here on Tripadvisor. Your comments are very important to us. I am so glad to know that you and your family fully enjoyed your stay with us! Thank you for letting us know that you and your children enjoyed the... More

spivhoff
Chickasha, Oklahoma
Senior Reviewer
9 reviews
12 helpful votes
2 of 5 stars Reviewed 1 February 2012
2
people found this review helpful

First we arrive at 4pm which is when your rooms are to be ready, and they were not. Second the rooms they put us in need repairs through out. We stayed in the multi-level suite. Our down stairs shower would not work. The rooms in general worry my because they are made of slick tiles and have very steep stairs.... More

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Nicole C
St Catharines
1 review
3 helpful votes
5 of 5 stars Reviewed 1 February 2012
3
people found this review helpful

We stayed at the Crown Paradise from Jan 23-30th. I was a little nervous about our first family vacation with a 5 year old and 2 year old. Would I even get a chance to relax?? Turns out, we actually had to pursuade the kids to spend some time with us! They loved the Baby Club and Kids Clubs so... More

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Crown Paradise Club Cancun Also Known As

  • Crown Paradise Club
  • Crown Paradise Cancun
  • Crown Paradise
  • Cancun Paradise Club
  • Crown Paradise Club Cancun Mexico
Address: Blvd. Kukulkan Km 18.5 | Zona Hotelera, Cancun 77500, Mexico

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Crown Paradise Club Cancun
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