We decided to pick this hotel only because we thought this is a Family and kids friendly hotel. We thought that they would have more facilities for families traveling with children but unfortunately it is NOT the case. We realized this after booking this hotel that there are NO refrigerator in any of their Standard or Standard Elite rooms. So... More

After reading the negative reviews; even though the principle rating was high - we were a little wary about what to expect. We are glad to say that we had an amazing time at this resort with our 3 kids. The service was great, and the employees at Crown Paradise put on great shows each evening, and the pool games... More

We have just returned from our third trip to Crown Paradise, Cancun, and have already booked a 4th trip for ourselves and our grandson this summer. We have also been to the Golden Crown Paradise three times in Puerto Vallarta. The only reason we haven’t kept going back there is the water is so COLD in the Pacific Ocean. The... More

I just returned from a six night stay and these were our must do tips for getting a restaurant reservation. 1)Email them a couple days before you go and you can pre-reserve two nights in any restaurant. We did this and it worked! 2)Yes it is almost impossible to call once there, however we got in the french restaurant by... More

This is a very noisy place during the day, constant animation over the PA system, you can't escape. You can hear the yelling and screaming of the staff even on the beach. When we arrived, there was no welcome drink, the guy at the reception tried to sell us an upgrade for a better room for $70 (including some club... More

we picked this hotel because of it being family friendly and weren't disappointed. Hotel is located on South end of Cancun strip, which made for short trip from the airport. Check in was good. we were early so room wasn't ready, we asked to use hospitality room to change. found room real nice. had large showers and change area. Got... More

If you are adults without kids this is NOT a hotel to get away to and relax in. However, if I had a family with young children this might be the type of hotel that I would chose to go to. It is a large hotel with allot of families with children and there is a constant hustle and bustle... More

My husband and two young sons (7 and 9) stayed here for two nights at the end of a vacation we took to Akumal. The hotel, while a bit dated, has many nice amenities: the kids' pool is great for the tween and younger crowd with a pirate ship and interactive slides, my kids enjoyed the game room (although there... More

First of all thank you to the staff of CPC for making our stay wonderful!.We had a fabulous time with my family. Our major concern was food allergies for our 2 kids and the staff went out of thier way to ensure our children had a wide variety of choice by identfying food containing potential allergens (in our case peanut... More