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Crown Paradise Club Cancun

3.5 of 5
Blvd. Kukulkan Km 18.5 | Zona Hotelera, Cancun 77500, Mexico
Hotel amenities
Ranked #49 of 170 hotels in Cancun
4.0 of 5 stars 2844 Reviews
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2,844 reviews from our community

What travellers say about this hotel
  • Very good(77)
  • Adult pool(72)
  • Room service(68)
  • Great time(53)
  • Wayne Boots(46)
  • Water park(33)
  • French restaurants(29)
  • Lobby bar(26)
  • Beach chairs(7)
  • Bad reviews(6)
Traveller rating
    876
    997
    439
    297
    235
Only show reviews for Family (1120) | Couples (417) | Business (10)
Date Rating
Sunseeker52787
Harrisburg, Pennsylvania
1 review
6 helpful votes
4 of 5 stars Reviewed 20 January 2012
6
people found this review helpful

I just returned from a six night stay and these were our must do tips for getting a restaurant reservation. 1)Email them a couple days before you go and you can pre-reserve two nights in any restaurant. We did this and it worked! 2)Yes it is almost impossible to call once there, however we got in the french restaurant by... More

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Stefan L
Vancouver, Canada
2 reviews
2 helpful votes
3 of 5 stars Reviewed 20 January 2012
1
person found this review helpful

This is a very noisy place during the day, constant animation over the PA system, you can't escape. You can hear the yelling and screaming of the staff even on the beach. When we arrived, there was no welcome drink, the guy at the reception tried to sell us an upgrade for a better room for $70 (including some club... More

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mjvVenonCanada
venon canada
Reviewer
3 reviews
5 helpful votes
4 of 5 stars Reviewed 20 January 2012
4
people found this review helpful

we picked this hotel because of it being family friendly and weren't disappointed. Hotel is located on South end of Cancun strip, which made for short trip from the airport. Check in was good. we were early so room wasn't ready, we asked to use hospitality room to change. found room real nice. had large showers and change area. Got... More

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Dave Y
Edmonton, Canada
Reviewer
3 reviews
7 helpful votes
3 of 5 stars Reviewed 19 January 2012
4
people found this review helpful

If you are adults without kids this is NOT a hotel to get away to and relax in. However, if I had a family with young children this might be the type of hotel that I would chose to go to. It is a large hotel with allot of families with children and there is a constant hustle and bustle... More

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Lisa Juliot, Marketing Offices at Crown Paradise Club Cancun, responded to this review
24 January 2012

Dear Hotel Guest, I appreciate the time you have taken to post your comments here on Tripadvisor. Thank you very much! It is true, we do have wonderful facilities for families and children. We also have quieter adults only areas of the hotel. Our Crown Club rooms, Crown Club lounge, our fine dinning french restaurant Sans Soucis and our adults... More

karaerich
Houston, Texas, USA
Senior Reviewer
9 reviews
6 helpful votes
3 of 5 stars Reviewed 19 January 2012
4
people found this review helpful

My husband and two young sons (7 and 9) stayed here for two nights at the end of a vacation we took to Akumal. The hotel, while a bit dated, has many nice amenities: the kids' pool is great for the tween and younger crowd with a pirate ship and interactive slides, my kids enjoyed the game room (although there... More

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Lisa Juliot, Marketing Offices at Crown Paradise Club Cancun, responded to this review
24 January 2012

Dear Hotel Guest, Thank you for your comments about our hotel property here on Tripadvisor. We greatly appreciate that our guests share their experiences, likes and dislikes. I am pleased to know that you found our hotel property to be clean and pleasant overall. I am glad to know that you enjoyed the amenities that we have to offer and... More

1234RJ
Calgary, Canada
1 review
3 helpful votes
4 of 5 stars Reviewed 19 January 2012
3
people found this review helpful

First of all thank you to the staff of CPC for making our stay wonderful!.We had a fabulous time with my family. Our major concern was food allergies for our 2 kids and the staff went out of thier way to ensure our children had a wide variety of choice by identfying food containing potential allergens (in our case peanut... More

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goodngone78
Portland, Oregon
Reviewer
4 reviews
17 helpful votes
3 of 5 stars Reviewed 18 January 2012
4
people found this review helpful

We took our kids here for their first Mexico experience, and our first in Cancun. Our trip was 7 days and 6 nights. We arrived at the hotel which looked very well kept and clean by the look of the lobby and public areas nearby. Here is my review of our trip: Check in: The front desk check in was... More

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vicky883
eastbourne
Reviewer
4 reviews
20 helpful votes
4 of 5 stars Reviewed 18 January 2012
5
people found this review helpful

a group of 7 of us went to cp in october and had a fantastic time. i cannt rate the staff highly enough, always there to make you holiday perfect. food nice and alcohol great, especially the red wine! adult pool with swim up bar was lovely and quiet. buses stop right out side hotel and takes you along the... More

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silkman53
Johannesburg
Reviewer
3 reviews
5 helpful votes
4 of 5 stars Reviewed 18 January 2012
3
people found this review helpful

The resort was very clean and well looked after. More vegetarian options are needed in the dining areas. Food was good and the dining areas were great. On the whole a great vacation! More

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Kaviana
Vancouver, Canada
Contributor
13 reviews
17 helpful votes
4 of 5 stars Reviewed 16 January 2012
8
people found this review helpful

I wish I would review tripadvisor review before we booked this hotel.Just like it was said the front desk at check in is so slow.At arrival every couple spent on average 20 minutes.No welcome drink was offered and we waited 45 minutes to check in.The front desk guy called here and there and went here and there.We realy got upset... More

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Lisa Juliot, Marketing Offices at Crown Paradise Club Cancun, responded to this review
17 January 2012

Dear Hotel Guest, It appears to me there was some confusion with your reservation. Our standard plus rooms are for families with children, while our Crown Club rooms are located in the adults only section of the hotel and are designed with couples in mind. Our Crown Club rooms have a king size bed and double jacuzzi among their many... More

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Crown Paradise Club Cancun Also Known As

  • Crown Paradise Club
  • Crown Paradise Cancun
  • Crown Paradise
  • Cancun Paradise Club
  • Crown Paradise Club Cancun Mexico
Address: Blvd. Kukulkan Km 18.5 | Zona Hotelera, Cancun 77500, Mexico

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Crown Paradise Club Cancun
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