This was my second stay at the Hyatt Cancun, and I was a bit apprehensive as this time I was using Hyatt points (10,000 per night) rather than paying full price. Upon arrival I was told that I would be checking in at the Regency Club (14th fl), but was then told they were 'eating', so I would be accommodated... More

I chose the Hyatt Regency Cancun for a number of reasons - reputation, proximity to the beach and major entertainment center. However I am not altogether sure I will return to this same hotel if I were to visit Cancun again. Positives - beautiful beach is literally right outside the hotel, with nice beachside huts and lounge chairs. Major entertainment... More

Having acquired a room through priceline at this hotel, I was a little apprehensive after reading some mixed reviews, however, we consider ourselves travellers not tourists and therefore open minded to different cultures, customs and places. Mind you, we have been to Cancun plenty of times before with and without our kids, so I knew the exact hotel location which... More

While in Cancun for a conference my wife and I stayed for 5 nights at the Hyatt Regency hotel. I must admit that based on a number of adverse reviews in this forum we were a tad concerned however, I am pleased to say that our stay at the Hyatt was very pleasant and we would certainly stay at this... More

Second stay in two years. Staff is friendly, but the front desk staff is incompetent. Our first room faced South East and the music from Coco Bongo kept us awake until 4:00 AM. Staff moved us to another room on the opposite side of the hotel, noise problem solved, but the bed in the second room was terrible. When you... More

We stayed at the Hyatt at the end of April and had a fantastic week. We stayed in a suite on the 12th floor and had access to the regency club which is fantastic. The continental breakfast and the afternoon buffet and cocktails were great. The beach area is brilliant, with a full lunch service if required, but we ate... More

Absolutely love it! Super clean (twice a day). Quiet, friendly staff, comfy beds,room for all your stuff. First time we had breakfast included in the room price, which was amazing, but we did not have a beach. Second time around Surprise ! We have a beach ! What a great beach! I will always love this hotel. It,s true, you... More

stayed on the 14th floor suite with bay city view great views and a huge space. eat at all the restaurants on site steak was overcooked a few too many times at the grill but fish was prepared very well. just a couple minutes walk to all the nightlife good stay as it never rained

We just got back from our 6 night stay. We did lots of research before we went and really had a hard time picking where we wanted to stay. I am so happy we stayed at the Hyatt Regency Cancun. The beach was amazing! We saw the beaches at few other resorts while there and they didn't come close! Plenty... More