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Hyatt Regency Cancun

4.0 of 5
Blvd Kukulcan Km 8.5, Hotel Zone, Cancun 77500, Mexico
Hotel amenities
Ranked #42 of 170 hotels in Cancun
4.0 of 5 stars 538 Reviews
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538 reviews from our community

What travellers say about this hotel
  • Ocean views(20)
  • Breakfast buffet(20)
  • Very nice(16)
  • Great location(11)
  • Hotel zone(8)
  • Pool area(8)
  • Coco bongo(7)
  • Friendly and helpful(7)
  • Rooms are clean(3)
Traveller rating
    169
    213
    69
    57
    30
Only show reviews for Family (63) | Couples (214) | Business (24)
Date Rating
suemas
Los Angeles, California
Contributor
11 reviews
68 helpful votes
4 of 5 stars Reviewed 14 February 2012 NEW
3
people found this review helpful

We recently returned from a week at the Hyatt Regency Cancun. It was my husband and I, our 2 year old son and 4 of our good friends. We stayed Feb 3-10th and had an amazing time! We booked this trip a long time ago to celebrate some big events (birthdays and anniversaries), and I have to admit I was... More

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Naim B
Davenport, Iowa
1 review
1 of 5 stars Reviewed 13 February 2012 NEW

There is a lack of security at this hotel. My wife and two kids were robbed from inside the room while we were out. The hotel did nothing to resolve the issue and we were treated unfairly. We felt unsafe staying in a foreign country with the lack of security. It is a disgrace for the Hyatt Regency and Resort.... More

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LMCC88
New York, NY
Contributor
14 reviews
34 helpful votes
3 of 5 stars Reviewed 9 February 2012

We started off on the property in a non-view room as there was a problem with our expedia reservation so we had to book a reservation until they found that one - that room was not any better than a motel 6. NO view except the street, small, just ok...no coffee cups, no room for furniture other than bed. This... More

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kellysnodCalifornia
california
Reviewer
3 reviews
3 helpful votes
5 of 5 stars Reviewed 7 February 2012
2
people found this review helpful

nice beach walk to shops buca de beppo a short walk nice beach good for little ones as well best dinner at the grill on premises had the best meal of the trip there cocos and about six clubs right down the street no vendors on the beach was weird but i think a more secure area will be back More

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Madelinepogue
1 review
1 helpful vote
5 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

We had a blast!!! I've been reading alot of reviews that people have posted and I don't understand what could be bad about this place?! We had the time of our lives!!! First of all your not in Cancun to sit in the room so as long as the rooms are clean (which they were!!) that's all that matters! The... More

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ckhonolulu
Baltimore, Maryland
Senior Reviewer
7 reviews
17 helpful votes
5 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

Cancun can be somewhat tick tacky the Hyatt rises above the crowd though - have stayed at HYATT with work and very much enjoyed the pristine beach and the unique hotel aesthetic - So my partner and I thought this would be the perfect - easy get away for a couple of days Would recommend the Regency levels as you... More

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79tiger
Minneapolis, Minnesota
Reviewer
3 reviews
5 of 5 stars Reviewed 29 January 2012

Our second stay here (6 nights) in a year, and we love this property. Best beach on the hotel zone. If you want the all-inclusive feel, don't go here. If you want relaxing, romantic and a splendid staff this is the place. Must do the club level - definitely worth it. Great staff of concierges on that level. Julianna and... More

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Alejandro D
London, United Kingdom
Senior Contributor
22 reviews
7 helpful votes
3 of 5 stars Reviewed 27 January 2012

Expensive for what it is. Helpful staff but facilities are very average for the price paid. Location at the edge of the Cancun bay means that beach is more restricted than in other hotels. More

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josebarajas
2 reviews
4 of 5 stars Reviewed 21 January 2012

exellent view,and location, the only thing I did not like was the buffet for brekfast it was to poor. More

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Gtadxb
Senior Reviewer
8 reviews
4 of 5 stars Reviewed 20 January 2012

Very friendly staff, nice beach, pool & terrace, food ok, good service. Very basic but clean rooms, no little mirror fixed to wall in bathroom. According to which side of the hotel your room is, can be noisy. Mine was on the windy side, there was obviously noise from the constant wind but also from generators of the hotel next... More

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Hyatt Regency Cancun Also Known As

  • Hyatt Cancun
  • Cancun Hyatt
Address: Blvd Kukulcan Km 8.5, Hotel Zone, Cancun 77500, Mexico

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