a hotel that tried its best to ruin a good holiday. i would strongly recommend you do not book it. it is possibly the worst hotel i have stopped in. slop for food, queueing out of door to get it on an evening. 2 nights of that put me off using it again on an evening ,rude staff, shambolic service.... More

Im writing almost 7 years later as the experience still plauges my mind.....Has to the most DISGUSTING place I have had the displeasue of staying in...Old and rundown would be an understatement....The door to the room wasn't sturdy to say the least someone could have easily kicked the door in with out any effort....the lock box was a complete joke....our... More

Our first room was disgusting no warm water let alone hot water it took 7 days to be moved to a better room over looking the car park but I didn't care I had hot water. The food was basic and cold . The entertainment staff angel and Ivan were fantastic and took us off in town in the evenings... More

The upside, The hotel is situated on a beutiful piece of beach, the restaurant is quite good and fairly priced, there is several nice swimmingpools and the staff is friendly. The downside, the hotel is in a terrible state of downfall. The rooms are worn, the sundecks looks like they are dangerous to walk on and nothing has been done... More

Had to write this because my wife and I have never been upset about a hotel before from our various travels... We recently returned after a great holiday to Cancun - in spite of the poor service received here: including confusion on checking in (no hello or proper welcome), grotty rooms and poorly kept facilities (eg dirty bathroom, broken TV/... More

hotel and food was extremely bad and discusting,I wouldnt reccomend accomodate.Very dissapointed,all surounded especially drunken russians,they was so rude.Getto capm!

We booked Roulette vacation with Sunquest and ended up in the Maya Caribe. We weren't sure what to expect as the hotel had several bad reviews. We were very pleasantly surprised! Our room was very large, ocean view with a king size bed, and sliding doors out onto the beach area. The grounds were beautiful, the beaches clean and not... More

We enjoyed our stay here. We travelled with two kids and got two rooms. It was very affordable. It is not a luxury place. It was kind of like going to a cabin. The plumbing has major problems. The beds and pillows were VERY old and not to comfy (bring a pillow). If you are looking for small and quiet... More

On arrival we were taken to our "room" which was nothing short of a garden shed, we had booked a sea view but ended up in this little shed thing in the garden. The door had a huge gap underneath it , the safety deposit box was hanging off the wall, the bed/sitting room light did not work and there... More