I arrived at this hotel in the pouring rain. Staff appeared accommodating and friendly. I was led to room 101. Here's what I found. #1 Air conditioner, (freezing cold) was beside the bed and it sounded like a freight train. #2 The washroom stunk to high heaven and the toilet did not flush. #3. There was a mutant-like black coloured... more

My sister and I went to the C.P. in March. We were surprised when we got to our room because we had a master suite-which was beautiful. We never requested one but we were happy to get it. The room itself was very nice and clean, it had a living room, kitchen and seperate bedroom. An hour into our stay... more

Well that's about the only positive thing me and my wife took from this trip, our first week was filled with tender oven pork but it failed to make a return in week two, and was replaced every night with the reconstituted gelatine meat that is 'spam'. The food was horrific! The Staff where of excellent manner and very welcoming,... more

we,ve just got back from staying at the caribbean princess hotel,and may i say it did,nt meet our expectations, we went there with a five year old child,and friends of ours had a couple of children too,there is nothing to do for the children apart from playing in the pool,also the adult entertainment is a bit of a joke, there... more

Please don't believe all reviews about this hotel. I stayed there at the same time as a reviewer from Vancouver and disagree entirely with his account from food right through to reps and staff. They were all tremendous under difficult conditions from some travellers. All reps and staff were extremely courteous and helpful throughout our stay and the hotel although... more

This hotel was Terrible. 01. My room leaked sewage - pee and poo water fell from the celing (how romantic) 02. Service pretended that they didnt speak english when we tried to switch 03. Then put us into a dirty room and we had to request it to be cleaned. Not cleaned until 11:00 at night 04. would not honour... more

I Stayed at the Caribbean Princess in Jan this year. My friend and I were on a budget and we thought this hotel, although basic was fine for what we paid for. The staff were really nice, friendly and helpful. The location is by the lagoon, so we just made our own way into the centre of Cancun everyday either... more

Ive worked for first choice and thomson, and we actually use to laugh about this hotel, and i would never send any of my customers here, reason 1, it only cost another £50 per person usually to stay in a hotel that is a million times better, 2, im one fo the unlucky ones who actually booked it with his... more

My husband, myself, and another couple stayed at the Carribean Princess from March 24-April 7 2009. Before coming, I lost so many nights sleep from reading the ridicules reviews on Tripadvisor. I tried everything to cancel and get myself in a five star resort to no avail. I was given the choice of three other resorts that sounded every bit... more