Myself and my friend are in our 20's and were experiencing our first trip to Cancun and had been given the deal of a lifetime for 2 weeks all inclusive, staying at the Imperial Las Perlas! We thought it was a sure thing...after visiting the carribean several times before we had pictured lovely hotel..on a beautiful white sandy beach with... more

I have stayed here 6 times...and have stayed a the BETTER hotels but have have always felt safe and had clean rooms at the las perlas for less$$$$$ .I dont expect a 5* for the price .......this yr spring break had started so it was more noise than I had encountered other stays but will stay again ....the staff were... more

Arrived to celebrate my 30th in what I hoped was a tropical paradise. When we arrived we were shown to 2 horrid rooms, overlooking a carpark, I asked to be moved & the staff were very helpful and gave us a choice of rooms to choose from, so I ended up getting a lovely spacious room and the other was... more

I know Cancun and have stayed in various style hotels round the globe. Beach sand same as elsewhere. Ocean is all weeds with fishing boat dock directly in front. Not suitable for swimming. Pool was quite cool for Cancun. There is NO pool scene. Serious lack of beach loungers, only about 20 for the 120 rooms. Where are the owners?... more

My boyfriend and I stayed here for an all-inclusive week and I had the time of my life! Granted, the front desk ripped me off when I exchanged US$ for pesos (so take a 5 min bus ride down to the little caracan or something mall and theyll be fair), the room key was tricky sometimes, and the food was... more

We booked this hotel through Sunwing Vacations who were great about getting us to and from the hotel and sorting out the room problem. We did not want to be right in the Hotel Zone. We were supposed to be in room 186 but the young fellow who carried our bags, put us in room 176 right above the lobby.... more

I did a lot of research on this hotel before booking and knew what I was getting into. My experiences at the hotel didn't ruin my trip (we are pretty easy goind) but I will never go again or recommend to any of my friends. We arrived and had requested an oceanview with a queen bed and balcony (i am... more

First of all, this is much better than you would expect by reading the reviews. We received an Ocean front room - 128 - even though we were a day late in arriving due to flight delays. The room had a great view from the balcony. Adolpho at the front desk was very helpful throughout our whole stay. He works... more

Arrived very late and we were the last ones off the bus. Previous travellers had been greeted at the Las Vegas style Hotels by smiling reception personel and when we finally arrived at ours, the lights were out and the doors were locked. Once woken, the front desk person gave us our room key and off we went. Wife got... more