on a whim, i booked this trip then regretted it, till i got there. I was a bit apprehensive going to mexico alone, should not have worried. This place is wonderful, beautiful, peaceful, lively, stunning and safe. The staff cannot do enough for you. Not my kind of holiday though,a beach one. Nothing to do with hotel or location. If... more

We have just got back from the Barcelo Costa Cancun, we stayed for 2 weeks and had a fab time!! The hotel is really clean, the staff are forever cleaning! The rooms were spotless!! The all inclusive drinks were great, plenty of cocktails to choose from and the beer was nice too, the bar staff never left you with an... more

I would say the best thing about Barcelo Costa Cancun would be the staff. They basically bend over backwards and wait on you hand and foot while you're there. I had read in another review that you should tip (even though it's all-inclusive), and I agree with this. At the buffets, you could simply leave a dollar (12 pesos) for... more

My husband and I visited the Barcelo during our Thanksgiving break. We really liked all the staff in the restaurants and bars. Food and drinks were good and plentiful. We stayed in a Junior Suite with a view of the garden, pool, and ocean. Our refrigerator was stocked daily with snacks, water, and beer.The only thing I did not like... more

We have just returned from this hotel and we travel about 4 times a year and the staff are probably the best we have ever come across.They are smiley, and efficient and nothing is too much trouble.The hotel is absolutely fine however it is true that when you initially walk in to the room it does smell musty.This disappears as... more

I got back from staying that this hotel today (21st) and all 17 out of 17 people in our group were sad to leave. It was for a wedding which we were really looking forward to and the staff couldnt have made more effort, for the whole two weeks we were there, we were made to feel welcome and totally... more

Husband, myself and two teenage daughters just returned from this hotel and I can honestly say the bedrooms were a real letdown. They were mouldy smelling, dirty and bedlinen stained. Top bed covers were badly in need of laundering and upholstery on chairs badly stained. Furniture chipped and dirty. To sum up, the worst hotel rooms I have stayed in... more

Never have I felt so determined to write a review about a hotel before. We were in a group of 24 in Cancun staying at Barcelo Costa for two weeks. Some in our group including myself had the odd day when we first arrived where we were a bit off colour - NOTHING TO DO WITH THE FOOD!!! After a... more

I was worried (like everyone else) about the bad comments, but spending holidays in Barcelo Cotsa Cancun with my girlfriend was more than great. The food was very good at all the times, in the restaurants were you have to make a reservation to come in for dinner the food was perfect. I saw a lot of reviews about "food... more