Stayed Nov.01-Nov.08/09 during Hurricane Ida (only 1.5 days of sun - but didn't matter) This is the BEST 3.5 star in Cancun. Service is unbelievable, Food is great, Rooms are fine, but the beach sucks. Look for Jesus in the Calabraya and Don Quixote restaurants (he is unreal), and look for Alex and Carmen in the Lobby Bar (smiling constantly).... more

Went for a 4 day/night stay at hotel. First room was stinky, but then they gave us a choice of two rooms, one of which was absolutely perfect! Other than the Timeshare folks, the people could not have been nicer! The wait staff was incredible (didn't hurt that we tipped them) - make sure you try the "Costa Cancun!" Loved... more

it appears that we were not the only ones affected by bouts of food poisoning. After three days both of us went down with upset digestions, one with severe abdominal pain and the other with the Cancun canters to the toilet for the next 10 days. Neither had eaten out of the hotel. We reported our situation to the Tour... more

This was my first vacation ever. I went with my boyfriends family, and extended family. Upon arrival we were greeting at the front desk (no drinks like you see in the movies), after checking in we were welcomed to a party on the main deck around the pool. We had to wait in a line up to get through to... more

Cancun lovely what i got to see of it never again would i stop at this hotel. Upon arriving at the hotel we were shown to our room that was supposed to have a deluxe French balcony it was more like a muddy front door step. After returning back to the reception we were greeted by unhelpful reception staff, followed... more

My husband and I came here for 2 weeks on honeymoon in August 2008 (Thomas Cook). Great holiday overall. Cancun: Lively resort centre seems to be geared up for Brits. LOADS of stag & hen parties, which surprised me. If you wanted to go out at night you had to go full on - downing Tequila in bars and clubs.... more

I went here for 2 weeks in October with my friend, the hotel was amazing, very clean and tidy. The rooms were more than big enough for 2 of us altho I think it would have been a squash with more than 1 in each bed. The room was spotless and had everything we needed (iron, hairdryer, safe, tv, mini... more

Me and my friend (single ladies) went for two wks. arrived on the 31st aug. The weather was fab, couldnt ask for better. it rained for about 1 hour on 1 day only. Have your own beach with lovely sand...so you have the choice of pool or beach. I am very fussy with food and i seemed to have lost... more

We just got back last week from our 7 day stay in Cancun. We have traveled to many many places and cancun 5 times, and to our surprise when we arrived to this resort we were DEPRESSED. Call us spoiled but, with the OLD OLD room, the unfriendly desk clerk, the lack of lobby,NO HOT WATER< the Stage for the... more