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JW Marriott Cancun Resort and Spa


Hotel class 4.5 of 5
Blvd Kukulkan, Km 14.5 | Lote 40-A, Zona Hotelera, Cancun 77500, Mexico
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Reviews you can trust

92% Recommend
4.5 of 5 stars 725 reviews
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All (725)
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3 of 5 stars
Chicago, IL
21 Dec 2009 | Trip type: Solo travel New

I am in Cancun to recharge my batteries and relax prior to enjoying Christmas with the family. I chose the wrong hotel. JW Marriott has been a lot of work due to very poor service and poor quality of amenities. Although check-in was quick and hassle-free, I was provided no information as to what the hotel had to offer. I... more

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5 of 5 stars
Dallas, Texas
16 Dec 2009 | Trip type: Family
1
person found this review helpful

This was my first trip to Cancun with my wife and a 15 month old daughter. I wanted her to experience the sand and lay on the beach with a margarita. Well, there is no beach left on the hotel zone island. Water touches the walls of the hotels and sometimes there is barely 2-3 feet of sand to sit... more

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5 of 5 stars
Massachusetts
12 Dec 2009

I just returned from a two week vacation at the JW Marriott in Cancun. I stayed on on Club 91 level and can't express enough praise for Rosario, Glaucia and Sonia. Everytime you enter the club you are greeted with a warm smile and professional attitude, they truly make the stay comfortable and you feel more like family than a... more

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5 of 5 stars
USA
11 Dec 2009 | Trip type: Family
1
person found this review helpful

JW Cancun was our pick for our 10th anniversary with two kids, 5 and 1. We used Marriott points and American Airlines miles, and we didnt have to rent a car. So it was pretty much a free vacation for us. So we could splurge on food, activities and shopping. JW or Casa Magna : JW is definitely more upscale... more

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5 of 5 stars
Boston, Massachusetts
7 Dec 2009 | Trip type: Couples

I just came back from a 5-day trip to Cancun with my boyfriend. I enjoyed every moment of it! From the check-in process to the check-out, the staff were extremely friendly and attentive. They explain about the hotel and give you tour of the hotel as you make your way to your room. We had one of the side rooms... more

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5 of 5 stars
New York
1 Dec 2009 | Trip type: Business, Family

We thoroughly enjoyed our stay here!! Service was top notch. Food was excellent. Staff was extremely friendly and accomodating. Grounds, rooms and pool were very well kept. The spa was wonderful!! I have traveled wide and far, but have never encountered the hospitalitylike in Mexico! I love this country! more

Amazing
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5 of 5 stars
ny
1 Dec 2009 | Trip type: Couples

I have traveled a bit with my husband both domestic and abroad. This is the ONLY trip where I was not ready to go home after one week. AMAZING. more

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5 of 5 stars
NY
25 Nov 2009 | Trip type: Business, Couples
2
people found this review helpful

I just returned from a 5 days trip to the JW Marriott in Cancun. What a beautiful place, the grounds and the pools were extremely well kept, the staff was very attentive and cordial. We were in the Presidential suite on the 12th floor. The food was AWESOME and the prices were reasonable... A GREAT experience and can't wait to... more

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5 of 5 stars
Florida
24 Nov 2009 | Trip type: Couples

Just returned from the JW Cancun and I am very happy with our stay. This hotel is beautiful, clean and the staff is great. The pool area, spa and fitness center are very nice. We visited the sister hotel next door since I had such a hard time choosing between the two and thought it was just as beautiful. I... more

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5 of 5 stars
Texas
2 Nov 2009 | Trip type: Couples
3
people found this review helpful

My husband and I just returned from a 5-day stay at the JW Cancun. The property is gorgeous. The pool is fantastic!! We had an excellent stay. It is connected via a walkway to their sister property next door, the Marriott Casa Magna. Because the two hotels are connected, it is like getting two resorts for the price of one.... more

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JW Marriott Cancun Resort and Spa Also Known As

  • Jw Marriott Cancun Resort
  • Marriott Cancun
  • Jw Marriott Cancun
  • Cancun Marriott
  • Jw Marriott Cancun Hotel
Address: Blvd Kukulkan, Km 14.5 | Lote 40-A, Zona Hotelera, Cancun 77500, Mexico