Great service at the hotel. Monica Gomez at the front desk was great and upgraded us to an ocean view room since occupancy was low. We had some issues spotting the PRESTIGE rep who was supposed to pick us up at the airport since he wasn't really holding up the sign in a way that would allow one to spot... more

We had a great rate for this hotel in a garden room. However, upon checkin they weren't full and we were upgraded without asking to an ocean view. Marble everywhere in this hotel and the furniture in our room was new. There is also a refrigerator, safe, and large balcony. Service was great everywhere and there are several choices for... more

From the reviews on TripAdvisor we were expecting a gorgeous hotel, and we were not disappointed. This is a beautiful property from the lobby to the rooms, restaurants and pool. Staff is top rate---very attentive and helpful. Only downside was that the beaches are practically non-existent, decimated by recent hurricane. We booked an Expedia package with airfare, hotel and breakfast.... more

This hotel was a great deal for the price. It was clean, convenient, and the staff was top notch. And I'm pretty sure they had the most comfortable beds in all of Mexico! Beautiful lobby area and pool, and a convenient location in the hotel zone. It was a beachfront hotel for an airport-hotel price! more

Wow! What a beautiful property. We had originally booked using Marriott Points, but the week before leaving were checking out the website and saw what great rates they currently have. We changed our reservation and paid for the nights. Boy were we glad. When we arrived at the hotel, the front desk advised we had been upgraded. It was a... more

I have only one complaint about my stay at the Casa Magna Marriott-it wasn't long enough! I had a one night stay in Cancun before traveling onward but thoroughly enjoyed this attractively designed hotel and its amenities. The pool is huge, large enough for lap swims without bumping into other people, is surrounded by a huge supply of lounge chairs... more

When you get there they will ask you $40 or $60 a night room upgrade?GO 4THE 60!!The room is has a amazing ocean view!Ways to save money??U ask??Beer at hotel $5.Beer at 7/11 across the Street (SOL IS AMAZING BEER)About a buck.Plus chips snacks 4 the room.Papa Johns pizza and McD next door 2 7/11.I know it's intimidating but don't... more

My husband and I spent 8 nights there. The hotel's big points are that it is very pretty, with high-quality finish materials such as marble and travertine; and that the staff is helpful. We did the AI package, and we recommend that if you are going to spend most days at the pool and if you do not mind eating... more

We truly enjoyed our stay at Casa Magna. Mostly because of the excellent service. One night I opened the balcony so I could hear the ocean waves - the phone rang, it was security making sure someone did not just forget to close the door. I liked that - security is synonymous to good service in my vocabulary. While I... more