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All 173 Cancun hotels

Park Royal Cancun

3.5 of 5
Blvd. Kukulcan Km 12.5 | Lote 18, Fraccion 1-B | Zona Hotelera, Cancun 77500, Mexico
Hotel amenities
Park Royal Cancun
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79%
Ranked #53 of 173 hotels in Cancun
Most recent review
5 of 5 stars Reviewed 12 June 2013
Anthony F Chicago
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1,305 reviews from our community

Traveller rating
    547
    460
    161
    72
    65
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Families
340
 
Couples
322
 
Solo
12
 
Business
6
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Chicago
2 reviews
5 of 5 stars Reviewed 12 June 2013 NEW

I have stayed here several times and I'm never disappointed. Although it is a smaller resort the service keeps up with the best of them. The bartenders Francisco and Francisco remembered me from when I went in January. Luis and Jon from the entertainment staff are hilarious. They love what they do and they are good at it. I am... More

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Norwich, New York, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 9 June 2013

We arrived at Park Royal on Sunday June 2nd and Departed on Saturday June 8th. We arrived before we were able to officially check in but we were greeted at the door, our luggage was taken care of, we were given a drink all within the first 5 minutes of arriving at the resort. We were allowed to still get... More

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Albuquerque, New Mexico
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 June 2013

This was the worst experience I have ever had with a Mexican Resort - The Park Royal Cancun. Even though I paid double to get it, I did not get the ocean view room promised until two days later and only after my continual urging. Then it rained hard with the wind blowing and the room flooded and stayed that... More

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Albuquerque, New Mexico
1 review
1 of 5 stars Reviewed 5 June 2013

We paid extra to guarantee a Presidential Suite with an ocean view but when we checked in our room did not have an ocean view. When we called down they said nothing was available. We had to wait two days (half of our stay) before they were able to move us into a room with an ocean view. There were... More

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Cedar Rapids, Iowa
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 25 May 2013

My husband and I stayed here after two wonderful stays in the Cozumel Park Royal and were honestly a bit disappointed in the resort. The food in the buffet was not nearly as good as the other resort. We were also disappointed with the number of children at the resort. We paid to upgrade to a Presidential room but did... More

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1 review
5 of 5 stars Reviewed 25 May 2013 via mobile

Park royal was an amazing resort. The beaches were very clean. The entertainment staff treated everyone so kindly and showed that they cared we were there. Carlos Angel Salas was the best! He was so much fun! I hope to come back next year!

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Chicago IL
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed 23 May 2013

My family and I stayed at the Park Royal from may 15th thru the 22nd. We had booked a presidential suite because we were a larger group (my parents, my husband, young daughter, and myself) and we wanted a room that could fit us all yet have privacy for both families. The layout didnt really work for us since the... More

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Berlin, Connecticut
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 19 May 2013

We have been there 6 times in the past 4 years... We absolutely love it there!!!! The staff are unbelievable, they go out of their way to make you happy.. The guys at the lobby bar are the best, Javier, Francisco, all of them really try to make you happy. When they see us checking in they bring a welcoming... More

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São Paulo, São Paulo, Brazil
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 19 May 2013

It was our first trip to Cancun and we selected this hotel because we wanted a two bedroom that we could be with our kids (next trip I will certainly get separate bedrooms, they are big enough!). In any case, we stayed 6-7 nights and I would not return to this property. The room was ok (clean and spacious), but... More

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Indianola, Mississippi
1 review
5 of 5 stars Reviewed 18 May 2013

Park Royal was a very nice place to stay. Everyone was so nice and always was willing to make your stay even better. My second day at the resort I met Carlos. He was such a sweet guy. He told my friends and I about the day time activities and nightlife. Every time I saw him he was always working... More

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Hotel Summarization (Beta)

What travellers say

  • Italian restaurant(29)
  • Very clean(8)
  • Great time(8)
  • Very good(6)
  • Isla mall(6)
  • El Mirador(5)
  • Hot dogs(4)
  • Entertainment staff(4)
  • Pretty good(4)
  • White sand(3)

Additional Information about Park Royal Cancun

Address: Blvd. Kukulcan Km 12.5 | Lote 18, Fraccion 1-B | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Beach Fitness Centre Free Parking Restaurant Suites Swimming Pool
Hotel Style:
#36 Top resorts Hotels in Cancun
#42 On the Beach Hotels in Cancun
#43 Romantic Hotels in Cancun
#56 Family Hotels in Cancun
Price Range: ££
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Cancun Caribe Park Royal Grand is conveniently located right in the heart of the Hotel Zone next to the very exclusive, La Isla Mall. The International Airport is located only 20 minutes from the hotel and you'll be within walking distance of the best restaurants and stores.From the Park Royal Grand walk over to Cancun's excellent shopping center and discover places like Kukulcan mall, Flamingo mall, Forum mall, Coral Negro market, and Caracol mall.Souvenirs and bargains abound as you stroll through the stores in the heart of Cancun's hotel district. Whether you are looking for a new designer outfit for yourself or a gift to take home to your loved ones, you’ll find it here ... more   less 
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Also Known As:
Park Royal Cancun Hotel
Park Royal Cancun Hotel Cancun
Park Royal Resort Cancun
Park Royal Piramides Cancun
Park Royal Piramides

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Park Royal Cancun
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