We have had numerous trips to Cancun and the Mayan Riviera. We usually take two trips a year, one with kids and one without. This was our family trip, which we went with two other families. We chose the Moon palace simply because of the activities on the resort for teenage kids. We booked the Sunrise section but upon arrival... More

This trip was a combined business and mini-vacation. We stayed three nights. For a large hotel, this is one of the better "all-inclusive" resort hotels. Staff was very friendly and very helpful. The property has three lobby's, very large swimming pools and many rooms. There are outdoor pizza ovens, cocktail areas with character, and numerous restaurants. Although my wife and... More

Stayed here in a group for a wedding and from the moment we arrived staff looked after us. The hotel is split into three areas; Sunrise (the most energetic of the 3), Nizuc and Grand (most relaxed and newest). Its only 10 minutes from the Airport and 30 minutes from Cancun itself. We stayed in the Nizuc which is showing... More

My husband and I recently traveled to the Moon Palace in Cancun for our friends' destination wedding. This was our first experience at an all-inclusive resort and it did not disappoint! The entire resort was massive and never left you bored or wanting for activities. Below is a breakout of our thoughts on the resort. The Rooms: Upon arrival, we... More

Our host and server Uber walked us through the menu, made sure we enjoyed every meat tasting and took the extra effort to include us in our next table's over flaming coffee and brandy fire show. If you stay at this resort this restaurant is a must and will be enhanced if you get our waiter...enoy.

We just came back from our third time staying at Moon Palace, and love it as much as ever. We went there for our honeymoon eight years ago, for my sister’s wedding three years ago, and just last week as a sort of second honeymoon after having our first child just about two years ago. As always, we loved the... More

The Moon Palace Resort was terrific! The resort was beautiful, clean, relaxing, everything you would want in a vacation. There was nightly entertainment in the Sunrise section, which had the most impressive lobby but were happy we were in the more quiet section of Moon Grand. The dining was very very good, in particular El Caribeño in the Moon Grand... More

Great place !! Food,drink,staff was amazing. My two daughters age 3&5 really enjoyed it and even asked to go into kids club and for theist 2 days spent all day in there. Would 100% go again. Special thank you to Carlos who couldn't of done enough for us in the day time around the pool always bringing us drinks with... More

What a fantastic place to stay, the staff, accomodation and food are all excellent We stayed in the Moon Palace Grand and would like to comment on the following staff Sergio Garcia, Felipe Canche and Luis Pot who staffed the pool bar and a massive thankyou to Jose Luis and his fantastic team in the Carebino buffet and resturant, they... More