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Moon Palace Golf & Spa Resort


Hotel class 4.0 of 5
Carretera Federal 307 Km 340, Cancun 77500, Mexico
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Reviews you can trust

81% Recommend
4.0 of 5 stars 2,306 reviews
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[ Date ] [ Rating ]
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3 of 5 stars
Atlanta, Georgia
8 Dec 2009
1
person found this review helpful

Favorites: Pool, drinks, spa (best I've every visited), rooms were nice/clean/etc, staff was very friendly, everyone spoke very good english. Could be better: Not many activities, food was "ok", LARGE complex, so lots of walking if you want to go anywhere outside your room. more

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1 of 5 stars
Lodi, California
6 Dec 2009 | Trip type: Couples

I was so disappointed at the Moon Palace, stayed twice at Cozumel Palace--they know how to treat guests but the Moon Palace was so disappointing. We are members, boy what a mistake that was, and got treated very badly. It was so bad it's funny. The place is beautiful it's the customer service that STINKS. Air conditioning quit working. Had... more

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5 of 5 stars
newport
4 Dec 2009 | Trip type: Couples
5
people found this review helpful

My husband and I stayed at the moon palace from the 19th November to the 3rd December. We went for our honeymoon, it was our second time in Mexico but the first in Moon Palace and I have to say that it was amazing. I had read many reviews before gong and some of them did concern me as they... more

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5 of 5 stars
Brantford, Canada
3 Dec 2009 | Trip type: Couples
4
people found this review helpful

This resort is awesome. 3 kms long, 14 restaurants, swim up bars, excellent entertainment personnel, fun night life, beautiful gardens and grounds and the friendliest staff you will ever meet. more

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2 of 5 stars
Oklahoma City, OK
27 Nov 2009 | Trip type: Family
1
person found this review helpful

Stayed our first three nights at the Rtiz and moved to the Moon Palace the last three nights of our trip to join our family. This was a big mistake. The Moon Palace is a massive (3000 room complex). There were people everywhere and you had to wait an hour to eat at any restaurant that served anything edible. The... more

Heaven
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5 of 5 stars
Leeds, United Kingdom
25 Nov 2009 | Trip type: Friends getaway
3
people found this review helpful

I absolutely loved this hotel, the food, rooms, staff and facilities were spot on! A bottle of wine was waiting for us upon arival and were greeted by friendly staff. The beach was a stones throw away from our hotel and was heaven. Fantastic place! more

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5 of 5 stars
25 Nov 2009 | Trip type: Friends getaway
3
people found this review helpful

Highly recommended, nothing was too much trouble...definately go again. more

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3 of 5 stars
middlesex. UK
23 Nov 2009 | Trip type: Couples
2
people found this review helpful

Arrived mid afternoon on 10th November for 7 nights stay (must just point out here flew in from 5 night stay in Las Vegas so hotel would have to do a lot to impress). AS previously mentioned in other reviews DO NOT TALK to the blue shirts in the arrivals lounge just keep walking until you are outside to meet... more

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4 of 5 stars
Portland, OR
21 Nov 2009 | Trip type: Couples
3
people found this review helpful

My new husband and I had a great experience at Moon Palace. From the complimentary airport shuttle to the unbelievable service, we felt pampered and welcome. We stayed in the new Moon Grand complex. It was perfect for honeymooners as it was quiet and private. The Grand has the Caribeno restaurant, one of the best. The other ones we liked... more

Mexico 2009
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5 of 5 stars
Vancouver, Washington
20 Nov 2009 | Trip type: Family
1
person found this review helpful

the hotel is beautiful the grounds are lovely the staff is excellent excellent...they were n top of every thing and very friendly!! more

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Moon Palace Golf & Spa Resort Also Known As

  • Moon Palace
  • Moon Palace Hotel
  • Moon Palace Cancun
  • Moon Palace Golf Spa Resort
  • Moon Palace Resort
  • Moon Palace Cancun Mexico
  • Cancun Moon Palace
  • Cancun Moon Palace Resort
  • Moon Palace Golf Resort
Address: Carretera Federal 307 Km 340, Cancun 77500, Mexico