We stayed here over Christmas last year and had an amazing time. We loved the enormous room with the whirlpool bath (it does take an age to fill up tho!). The pools were great as were all the staff. The best thing we found though was the food and drink. Great choice and quality in all the restaurants we tried... more

The trouble with reviews of hotels/resorts is not everyone has the same frame of reference. Moon Palace is a very good all inclusive hotel. If you're used to staying at a Quality Inn on your vacations, you'll be blown away. If you're used to staying at the Ritz, you'll be disappointed. One note - we were there from Aug 29-Sept... more

We had a great time at the Moon Palace from start to finish. Rooms: We stayed in the Presidential Golf Suites that came with personal golf cart for you to get to and from the main hotels.The rooms are beautiful,we had daily housekeeping,towels,mini bar refills,etc. And you didn't not have to ask it was done automatically. The showers are roomy... more

We did not travel to Cancun intending to stay at this location. We booked a room at another all inclusive resort, but were approached at the airport for a tour of this resort in return for some good incentives. Upon arriving we found this resort to be far better than the one we had booked at and even decided it... more

My husband and I travelled to Cancun and stayed at the Moon Palace for 2 weeks for our honeymoon. On arrival receptionist was ok, but as soon as we were in our room we received 4 phone calls off the belt from customer relations/reception/timeshare people, not what you want after travelling since 3am in the morrning from Las Vegas!! We... more

We just got back from a weeks stay at the Moon Palace. My wife and I and my 2 teenage daughters/boyfriend and my 12 year old son. Also my wife's sister, husband with her daughter, husband and 2 young children. At first I did not think that we would all find common things to do. To my surprise the Moon... more

I stayed a week at this resort 8/23/09 - 8/30/09 This resort has the WORST BEACH IN CANCUN, also they DON'T have complimentary trasportation to the hotel & back to the airport, i paid 70.00 dollars in taxis, they DON'T have a casino, closed 4 months ago. . i arrived on 8/23/09 and the room had a leaking a/c unit,... more

Moon Palace has something for everyone. Our group was there for a wedding, so we had all ages (from children to senior citizens). We stayed at the Nizuc part of the resort. I am 27 and absolutely loved it! I will stay on the Sunrise side when I return next because the pools were bigger (more of them) and there... more

First off…I was very skeptical of coming here I had major seconds thoughts really wanted to cancel after reading some previous reviews but my boyfriend insisted- so we went (8/22-829) and it was AMAZING! Transportation was waiting for us when we arrived- they brought us to Moon Grand- which is the newer section of the resort- totally beautiful! Staff and... more