The moon palace was a perfect place to unwind and get away from the winter blues. The room was outstanding and house keeping above and beyond and resturants excellent. Just one minor hiccup. Will return. More

My husband and I love this resort. We have been owners for years and the service and the surroundings are 5 star. We invited a group of our friends to join us there as I celebrated my birthday. I choose the Japanese Restaurant at the Sunrise. In fact we stayed at the Sunrise. The occasion was one I will never... More

Every member of staff is genuinely pleased to look after you. Special mentions for the welcoming ladies in the El Manglar restaurant at breakfast, those being Gabriele, Raquel and Neomi. Sergio has taken us to and from the golf club many times and nothing is to much trouble. Thanks to all at Moon Palace. More

Here you have everything you need to enjoy a lazy and comfortable vacation! All inclusive concept that allows you to pick and choose what you like at the moment, without any hazzle with money, waiting to get the bill etc. Very nice staff, helpful and friendly. Clean and really nice rooms. Very well kept pool area and a nice beach.... More

Love this resort! From Carlos and Sabastion at the Nizuk pool, to Lizzarno, Walter and Gabrielle at the swing bar at the Sunrise! Had Mayan coffee at the Brazillian Steak house thanks to Ebrian. Nothing at all to complain about. The crowds were down, but not service or quality. Best restaurant by far is the Italian at the golf course.... More

We stayed in the Luna building facing the pools and beach - lovely view and great access to activities. The service is superb, everyone friendly and helpful. Be sure to sit at the bar at the Golf Club/Spa when Gilberth is working - he takes really good care of you! I asked chef Jose Fernando at the Sunrise buffet to... More

We had never been to Mexico before. Moon Palace was an absolute joy to stay at. The staff was spectacular. The accomodations were absolutely impeccable. They couldn't do enough for us. We would absolutely go back. Thank you to Elena Ornelas and Felipe Canche for serving us at the Grand Pool. And for Franciso for getting us to and from... More

Just returned from a wonderful relaxing week where all the staff are extremely nice and eager to please. This is our third stay her and our family continues to love it. There is so much to do that we never fit it all in. Free activities. We checked out the bikes one morning and rode for over an hour touring... More

Stay at the Sunrise and enjoy the lobby bar. The bartender, Esteban Rodriguez was excellent. After a couple days, he recognized my wife and I each time we went to the bar. Even had the drinks we drank memorized. He was excellent and made our vacaction extra enjoyable. He is just a great example of the service provided at Moon... More