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Moon Palace Golf & Spa Resort

4.0 of 5
Carretera Federal 307 Km 340, Cancun 77500, Mexico
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Amenities
Special offer
$1,500 Resort Credit
Ranked #12 of 170 hotels in Cancun
4.5 of 5 stars 4364 Reviews
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4,364 reviews from our community

What travellers say about this hotel
  • Room service(86)
  • Very good(79)
  • Hotel zone(47)
  • Great time(46)
  • Nizuc side(40)
  • Sunrise section(39)
  • Pool area(37)
  • Italian restaurant(34)
  • Really nice(21)
  • Friendly and helpful(12)
Traveller rating
    2,619
    969
    332
    257
    187
Only show reviews for Family (1272) | Couples (1182) | Business (162)
Date Rating
bpayne
Oakville, Canada
Reviewer
3 reviews
18 helpful votes
2 of 5 stars Reviewed 26 January 2012
8
people found this review helpful

Well, we have been members of the Palace Resorts for 10 years now. We have stayed at several of the Palace resorts and this was our 4th trip to the Moon. Being a member should say that you could be treated a little better than non members, however, I think members actually get treated worse. Booking was turned into a... More

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TerryKav61
Seville, Ohio
Reviewer
3 reviews
2 helpful votes
4 of 5 stars Reviewed 26 January 2012
2
people found this review helpful

I was at the Moon Palace Resort in Cancun on January 20-25 for my company's annual meeting. The Good --------------- The property is beautiful and beautifully kept. It's situated right on the sea where guests can use un-motorized water craft for free: kayaks and sunfish sailboats are available without cost. There are tons of included things to do and see:... More

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Tomer15
Redmond, Washington
Senior Reviewer
6 reviews
1 helpful vote
5 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

Greta hotel, staff is amazing, location is great the $1500 you get can be used in the spa, golf, etc.. We took the timeshare breakfast which funded our trip to Xelha which was amazing, we didn't buy any timeshare off course but was worth the breakfast. We were two families with kids 6yrs and 3.5yrs and had a great time.... More

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M1key_uk
Reviewer
3 reviews
7 helpful votes
4 of 5 stars Reviewed 25 January 2012
7
people found this review helpful

Just a short review: Staff: Excellent, can't do enough for you. Some admin problems at reception, but this stemmed from the computer system more than human error. Hotel: So much to do, eat and see. Loved our week there, shamed it wasn't 2! Golf cart was great fun, would recommend it!! Resort credits: Use them early, especially for booking trips... More

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Bill S
Raleigh, North Carolina, United States
1 review
6 helpful votes
5 of 5 stars Reviewed 24 January 2012
6
people found this review helpful

We were at Moon Palace Sunrise from 1/14-1/22/12. We loved it. Everything was A+. The restaurant choices (12), the huge facility size actually allows you to find privacy (!), the wonderful Palace staff provided A+ service, THE FOOD WAS OUT OF THIS WORLD, surprised me and wife with birthday cake, really nice room, amazing bartenders, ultra-attentive people all around, you... More

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Wfamily_CAN
Niagara Falls, Canada
1 review
3 helpful votes
3 of 5 stars Reviewed 24 January 2012
3
people found this review helpful

I could make this a really long ,long story like some reviewers do. But to make it short we have high standards , eat well, dress well, the finer things in life. The food was REALLY  dissapointing to us.  but probably good for average families.  Its a HUGE resort with 3 lobbies a lot of walking, a lot of tipping.... More

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Warren R
Pembroke, Canada
1 review
5 of 5 stars Reviewed 24 January 2012

We spent a week at the Moon Palace (Nizuc) with our oldest son and his family. The sevice was great and staff were very frindly. The meals were very good. We thoroughly enjoyed our meals and Mayan coffee's at the "Palapa Delfines" and thanks to the staff and chef's -Carlos, Angel, Fernando, Karen, Alberto, Raul, Julio, Adrian, Jaun and Mocau.... More

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Connie B
Atlanta, Georgia
1 review
3 helpful votes
5 of 5 stars Reviewed 24 January 2012
3
people found this review helpful

I just reterned home from a week in Cancun at the MoonPalace Golf & Spa Resort. The rooms were clean and quiet. The 2 person Jacuzzi was so relaxing after busy days. We had a two bedroom Golf Villa and had 2 golf carts to get around the property. Shuttles also run from lobby to lobby. The shows were as... More

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einsteinmouse
Mantua, New Jersey
1 review
3 helpful votes
5 of 5 stars Reviewed 24 January 2012
3
people found this review helpful

Our stay at Moon Palace was truly amazing! From the moment we stepped onto the property, we were treated like Royalty. I would definitely recommend this resort to anyone! More

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BUGO10
Dubai, United Arab Emirates
2 reviews
9 helpful votes
5 of 5 stars Reviewed 24 January 2012
7
people found this review helpful

My wife and myself went to the Moon Palace for the 3rd time in 10 years. This time we went as a family group of 10 people after we did not stop talking about it last year. Again, it was magical. The whole 2 weeks were fun-filled and a pleasure. The choices of restaurants and bars are amazing and the... More

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Moon Palace Golf & Spa Resort Also Known As

  • Moon Palace
  • Moon Palace Hotel
  • Moon Palace Cancun
  • Moon Palace Golf Spa Resort
  • Moon Palace Resort
  • Moon Palace Cancun Mexico
  • Cancun Moon Palace
  • Cancun Moon Palace Resort
  • Moon Palace Golf Resort
Address: Carretera Federal 307 Km 340, Cancun 77500, Mexico

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Moon Palace Golf & Spa Resort
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