Absolutely perfect. I don't know how anyone can say bad things about this place. Second time to cancun but will definitely be coming back to this hotel if we return. The staff can't do enough for you, not one bad experience in the 2 weeks we were there. Customer service at its best. The hotel was immaculate and all day... More

I've traveled quite a bit, and have stayed at All Inclusive hotels often. That being said, I must say that this has been the best experience at an All Inclusive hotel. The staff is the friendliest staff, always going a step further to please you. The rooms are spotless, as is the lobby and the rest of the facilities. The... More

This was my second time in Mexico, the first was 6months ago and I stayed in the Thomson Sensatori hotel and have to say this hotel rivaled it. The location was loads better if you didn't want to go anywhere you didn't have to but if you wanted the town where coco bongos and the shopping centers were is only... More

We are spoiled new-Yorkers and have been in Mexico 3 times and so far it is the best hotel here. We paid 1300 each for 7 days and the service and food went far beyond our expectations. The rooms were clean, everything is new, the personnel is helpful and polite. The food was fresh and the drinks were of the... More

The Riu Palace Peninsula, was the best hotel I have stayed in and I have stayed in quite a few throughout the Carribean. We just couldn't fault it and although we tried really hard to find something the only thing we could come up with was the beach, well lack of it. It was very rocky getting to the waters... More

We stayed here April 17-28. When we arrived we did have a few issues with the front desk and they were a little less than hospitable. They asked if we wanted 2 doubles or 1 king, and we stated that we would like one king. However, when we got to the room it had 2 doubles. When I called down... More

After reading many reviews I had my heart set on the newly opened 5-Star Riu Palace Peninsula. I was not disappointed. My Boyfriend and I ventured to Cancun on April 20, 2013 and from the moment we entered the Vegas style lobby we felt at home and very spoiled. We arrived at the hotel around 10am and were quickly checked... More

We recently stayed at the Riu Palace Peninsula, from May 3rd-May 10th. Our villa suite was always kept very clean, the turn down service at night was a nice extra. The fridge was always kept stocked, and the bar dipenser was good. I often read that the bottles were watered down, hey!, if you find it weak, just add more... More

This is without doubt the best All Inclusive hotel we have ever stayed in. We booked with Thomson, and flew from Manchester in the UK. We stayed from the 17th of April to the 1st of May, and during those dates, it was consistently hot, in the 30ºs, with an almost constant wind or breeze. So it was very pleasantly... More