My friend and I had such a wonderful time at the Laguna Suites in August for 6 days. I was nervous at first, book through one of those sales call for the first time. Greeted with nice glass of wine at hotel, which was wonderful because US Airways lost our lugagge did not get it until following night. We really... more

I can not say enough of how great it was to stay at Laguna Suites. If you are looking for a clean quite and wonderful vacation STAY HERE. It started off with great service by Christian who provided us an escort while we traveled to the hotel. We were then met by Jorge who was excellent in providing what is... more

I recently visited Laguna Suites with my mother, aunt, best friends and myself, an all girls vacation. I'll admit I was nervous going with all girls in a foreign country, but everyone was very friendly and polite. The waiters and bartenders go out of their way to do what is asked. They even delivered a hangover remedy breakfast platter to... more

We booked our trip from a phone call offering 5 days/4 nights all inclusive in Cancun for a cheap price. I honestly didn't expect to like the hotel as much as I did. Our flight arrived in Cancun at 10:30 am, and check-in was at 4, so we thought we'd have to sit around for a while, but the staff... more

Let me just start by saying I was pretty nervous going to Cancun staying at this hotel after reading the bad reveiws but can never beleive the bad you read, everyone has there own opinon. When I got there everything looked of course exactly like the pictures...beautiful quite hotel compared to the routy ones I have been to in different... more

If your travel agent books this place or you get some kind of timeshare deal, don't pick this hotel! DON'T WASTE YOUR TIME! Where to start - we arrived at the hotel and found out that it really wasn't close to the Hotel Zone. The driver, arranged by the hotel, picked us up at the airport. We asked him to... more

I am just an average person. I am not used to staying in 5/6star hotels but there were just too many mistakes with this stay to neglect. It all started with check in. we were given one key for both of us. I asked about a second key and the attendant(not the check in person) said something to the effect... more

we were approached (called) to do a timeshare type trip - a 90 min meeting promised and our choice of a few hotels to stay at - this hotel was not in the paperwork they gave us,but i liked the idea of being away from the cancun strip - the hotel itself was small, but beautiful, i thought - i... more

We stayed at this resort for 4 nights and had a lovely time. It has a great pool, nice clean rooms, friendly staff and the spa is amazing. We'll definitely be coming back next year!! Enjoy it with no worries. more