On our recent visit to Cancun, we stayed at Laguna suites golf and spa, since it came with a package we purchased off of another individual who wasn't able to go. The location wasn't so great, since it wasn't close to any of the attractions or even downtown, but the food was awesome! They had different dinner menus different nights.... more

Okay, to start with, I am a 32 year old ER nurse from Iowa with a ton of patience. I am not one to over exagerate and I have a fair experience with traveling. That being said, I want you to know that for me not to write a review would be a disservice to you. I wish I would... more

Cancun, Mexico - what can I say. My stay at the Laguna Suites was okay. My mom and daughter seemed to enjoy their stay - I on the other hand thought it would be worth my while. When I booked my trip I knew that a sales presentation was required. I had to pay for my transportation to and from... more

This letter was sent to the Editor of Incentive Magazine because I am in the incentive travel industry and the CEO of Sunset Resorts is attempting to enter the industry... February 8, 2008 Dear Editor At the IMA Summit in Scottsdale last summer, I met Erika Garcia, CEO of Sunset Resorts located in Cancun, who was introducing her 4 night... more

We just returned from Laguna Suites in CanCun. We had a wonderful time. We were quite concerned at first, being we didn't actually see the place first before buying the deal and being so cheap, we wondered if it was "you get what you pay for". In this case it was the opposite. We were picked up promptly from the... more

We booked our vacation through Travelcom on one of those fax machine deals. At first we had the feeling that we just spent $600. per couple for nothing. Then when we were ready to select our hotel, Travelcom told us when booking 3 rooms, we couldn't stay at Sunset Lagoon or Sunset Royal which was our first choices. But by... more

First of all, the vacation was wonderful but got off to a very bad start with TravelComm. I wouldn't use that company again even if it meant never taking another vacation in my life! We were disappointed at first when we were given the Laguna Suites property after we had been assured we had reservations at the Omni but figured... more

We were 4 young women traveling together. A friend of mine was given this so-called lodging opportunity by a colleague. We knew it entailed some of our time being wasted by having to attend a timeshare sales presentation. We had just come from five star accommodations in Mazatlan, so we were very disappointed in the following: •The location is terrible,... more

We booked our stay at Laguna through a timeshare company called Sunset group. We stayed free but had to go to a timeshare presentation the morning after we arrived. The presentation which was said to last 90 minutes lasted 5 hours and we went from one Mexican to another. We were finally left in a hotel suite with several more... more