We have been members for 6 or 7 years now. We always enjoy our visits to Sunset Lagoon and the other properties. We feel pampered, well fed, safe, relaxed, and enjoy the tremendous natural beauty all around us. Here are some of the great people who make all this happen………from the top down Administration: Jim At Sunset Lagoon: Reservations: Luis... More

I also just got back from my vacation at Royal Sunset. I had been here once before and was also very pleased. I can understand how Suzy T. may be upset, however. Obviously, they treat their owners better than their renters, and I am sorry for that. However, my last time in Cancun, I stayed at another "membership" resort (Omni... More

I believe these people rating this hotel high have never been to other resorts. Royal Sunset is definately not a great place to stay for the money charged. The timeshare crap is really distracting and I wanted to warn these poor suckers not to fall for the trap! Food is below average. Standard rooms are well, frankly, below standards. Very... More

We just got back from a week at the Royal Sunset and I would go back again. I was leery of the whole timeshare business and almost didn't take the tour (with our package it we not required). But I'm glad we did - We learned so much about the area and attractions, We actually did make friends with our... More

My husband and I just returned from a week in Cancun, and have been many times to Mexico. We had a terrific time. The food was outstanding, the beach was excellent and the service was marvelous. We were asked once to attend a session for two hours for timeshare, we declined and never were asked again. **we did not know... More

My husband and I just returned from a week at The Royal Sunset. We were on a budget and agreeded to the timeshare presentation to get a discounted rate. I was a bit worried that it would be high-pressure, but it was NOT at all. They simply presented the information and let us decide on our own. I actully enjoyed... More

We just got home this week from our 2nd time staying at Royal Sunset... Have had rooms on 6th floor facing lagoon, 4th floor facing ocean & 8th floor facing lagoon. All have their good points. Its great to have an ocean view...waking up to the sun...but can be very hot in the morning and when the wind is coming... More

This was my 3rd time staying at the Royal Sunset and was there with my fiance. My previous trips were in September of 2009 and May of 2010. My previous stays were good, however the rooms were rather dated and the food was mediocre. Since then the Royal Sunset has gone through a renovation and has brought in a new... More

This was our first time in Mexico and by our 2nd day it was going to be our last! The lobby is clean and spacious however you quickly notice the line of people sitting at desks. These are the sales people. We had traveled almost 10 hours and were beat and the 'kid' trying to sell us a sales presentation... More