I just want to say this was the worst vacation experience I have had. The Rooms- Smelly with litteraly yellow bath water and Air Conditioning not working. One night I felt like I had to shower(reason for that in a minute) and I still did not want to get in the shower. The Restraunts- Gross food with poor service. Sometimes... more

We stayed November 21st to December 5th. My husband, my two kids and myself, and this is our 3rd time to Mexico. We arrived to the Oasis Cancun at 11:00 pm at night, check in went quickly. We were given room 2362 in Phase 1, the beds were lumpy and sunken in the middle. The room had 1 towel and... more

The reason that I chose Oasis Cancun is purely because I found a good online last minute 5-day packaged deal (flight+stay+tax just about C$600). I read some reviews here after the booking, so my expectations were low so to speak. The good - location is good, the ocean is beautiful although the waves prevented people from really swimming. The hotel... more

Normally I could care less about leaving a review, however, this hotel presented a potentially dangerous situation. An employee exposed himself to me in the hallway at night. Additionally. I had a Fossil charm watch stolen, a Lucky watch stolen, and a bracelet, and two rings.stolen. The room was filthy and I had to purchase toilet paper. However, the employee... more

The hotel is not as bad as people say it is, I have been here 2 times, once at the Grand once at the Oasis. The only difference of grand and reg oasis is that the grand you get better food options, and your rooms are nicer and have a mini fridge in it, but all the pools and the... more

This is supposed to be a 3 star hotel. This is an exaggeration. It is all-inclusive but be prepared to pay for bottle water. To have a refrigerator in your room with drinks is extra. The water at the hotel is not purified so you can't drink it. And even though it is all-inclusive the water is not included. The... more

This was my eleventh trip to Mexico, my sixth to Cancun and my second stay at the Oasis Cancun. We were at this same hotel in 2001, smack dab in the middle of Spring break... due to my own stupidity when I booked our trip...and it was an absolute nightmare! This time around we once again stumbled upon a fantastic... more

I was there in 2002, boy do things change. We were moved three times. First time the air conditioner didn't work. Second time the bathroom ceiling fell in after we told them twice the ceiling was leaking,they moved us to the sixth floor, it stunk so bad from mold,(black mold on the curtains) they said they would come take them... more

Everything was terrible. Mold all over the curtains, no fridge, clock radio, coffee maker. No water, you were expected to pay $45 for a safe in your room. They wanted $40 american for a mini fridge for the week. Do not spend your money here, you will regret it like we did. The front desk staff area a nightmare to... more