Got a great deal so picked this resort. We arrived at 1am and were not allowed to check in our room until 3pm. Our building had a large water leak that made the hall floors wet 24 hrs a day the whole week. Our toilet overflowed almost every day and when they came to unclog it, they never would clean... more

We arrived on the 15th of November, be aware at the airport, because as soon as you leave the front doors the locals will take your bags without you asking them to your tour van, usually only 50 feet and won't leave you alone untill you tip them! The resort had beautiful grounds very well kept and the service was... more

You are made to feel second class unless you have the black wristband. It was the slow season and if you want to waste your first day there, you can get an excellent room, how long would it take if they were booked. Every problem you had to handle in person downstairs, and only 1 elevator worked.We put up with... more

We are emerald members of the Palace Resorts and average 2 trips to Cancun every year. We were in shock when my sister gave us an Oasis week for our anniversary. After reading reviews, we felt we would be in a "third World" Resort. Well, let me say we enjoyed our stay as much as any Palace Resort we have... more

For the price, it's really good. I just got back and I would recommend this hotel to anyone who is looking for something that has a great value and would have a great time. Swimming pool is pretty good, the swim up bars can get really crowded. I would recommend to bring a huge reusable bottle just cause they give... more

The Oasis Cancun was described as a 4 star resort on Expedia. The property might have been 4 stars, but not the rooms, and the beach was terrible. Besides cockroaches and chunks of re-bar sticking up in the sand 10 feet into the water, the most shocking thing we saw was them serving kids. I was standing at a snack... more

My week at the Oasis Cancun was great. I didnt expect too much from the hotel because of the remarks of others. I found the staff very nice, of course if you are being rude to them, don't expect them to treat you nice in return. Me and my friend checked in right away without any wait. The room was... more

It's hit or miss... but it was worth the price. I went back in August during Hurricane season. We didn't get a single drop of rain while we were there.. only clear skies. I was just like everyone else who read the reviews and was pretty scared to go on vacation in fear of disaster. To be honest, I understand... more

We booked an all inclusive 4 star vacation for 2 from November 11 to the 18, 2009. Entering the lobby of the hotel we received keys not cards for entery to our room which was my first indication that the rooms where probably outdated and were notified that a key for the room safe was an additional charge of $3.50... more