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Hotel class 3.0 of 5
Boulevard Kukulkan, Km 16.5 | Zona Hotelera, Cancun 77500, Mexico
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Reviews you can trust

55% Do not recommend
2.5 of 5 stars 1,965 reviews
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All (1,965)
[ Date ] [ Rating ]
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3 of 5 stars
ohio
28 Oct 2009

The hotel is nice for the money. There were really no problems we could not work through. The beach is very rocky and my wife broke her toe on the rocks, so you do need to be careful. The safety kits at the hotel are not worth much so we did have to go to Walmart to get medical tape... more

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4 of 5 stars
Hugo, MN
24 Oct 2009 | Trip type: Couples
3
people found this review helpful

This hotel is very confusing when you book. Cancun Oasis is always cheaper than the Grand Oasis, but it's all the same resort. There are 4 phases and the pyramid. Phase 1 and 2 are Cancun Oasis. Two buildings closest to the road, not on the ocean. If you book Grand Oasis cancun, it consists of Phase 3 and 4... more

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1 of 5 stars
Kansas City
24 Oct 2009 | Trip type: Friends getaway
1
person found this review helpful

I enjoy traveling and have been to many a nice hotel - but not while I was at Oasis Cancun. Absolutely none of the room amenities were offered that I take for granted - drink glasses, refrigerator, hairdryer, iron, clock, ice bucket, and absolutely no coffee pot. However, there is one bottle of water provided per room at no charge.... more

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3 of 5 stars
Atlanta
23 Oct 2009 | Trip type: Family

Lots of scary reviews for this hotel. Not from me. Lobby warm/hot, because it's open air. Check in: if you book through expedia or apple vacations, you get steered to "concierge " desk for check in. Actually this is where they try to enlist you for a "tour" of the grand oasis next door, then a sales pitch for vacation... more

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4 of 5 stars
Missouri
23 Oct 2009 | Trip type: Family
5
people found this review helpful

OK, so I read all the complaints.......I'm the one in a group of 8 who found this trip and was scared to death I was taking my family to a hellhole. That could not have been further from the truth. I'll address OUR experience based on the most common complaints: FRIENDLINESS OF STAFF: We could not have asked for a... more

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2 of 5 stars
Abingdon, MD
22 Oct 2009 | Trip type: Couples

Well, let me first say that me and my girlfriend do not normally complain at all. We have stayed at several hotels and a few islands including Jamaica, Dominican Republic and Mexico. As we arrived at the hotel, we walked up to the check in counter at which time there were 2 employees working. there was a line of approx.... more

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2 of 5 stars
vancouver, bc
19 Oct 2009 | Trip type: Couples
1
person found this review helpful

My fiance and I booked from Oct 3 - 16 at this resort. I read the reviews and looked at the pictures before booking. The pictures need to be updated as these were taken before the Hurricane hit. First night checking in, everyone was friendly at the front desk. Went to my room to have a shower and noticed a... more

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3 of 5 stars
West Midland
19 Oct 2009 | Trip type: Friends getaway

We visited Cancun with our friends for a girly trip which was very nice. The hotel is very big and I was say average. Due to the large scale of the hotel it proves very difficult to get some help as we found when waiting for someone to remove a ghecko that had made its way into our room. The... more

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3 of 5 stars
Seattle, WA
16 Oct 2009 | Trip type: Couples
1
person found this review helpful

I travelled here with my husband between Oct 3rd to 10th. The reviews about the A/C are true, we got moved into the middle building which was way nicer and more updated. A lot of the restaraunts were closed (I don't know if they shut down for this season or what). There were no palapas (umbrellas) on the beach whatsoever,... more

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3 of 5 stars
West Tennessee
15 Oct 2009 | Trip type: Friends getaway
2
people found this review helpful

The Oasis is for you if you can deal with the multitude of problems and incoveniences and you're on a budget vacation. It's website claims it is a 4 star hotel. It does not compare to any 4 star hotels in the United States that I have visited. If I were to rate the hotel for the United States I... more

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Oasis Cancun Also Known As

  • Oasis Cancun Hotel
  • Cancun Oasis Hotel
  • Cancun Oasis
  • Oasis Cancun Mexico
  • Oasis Cancun Resort
  • Oasis Hotel Cancun
  • Hotel Oasis Cancun
Address: Boulevard Kukulkan, Km 16.5 | Zona Hotelera, Cancun 77500, Mexico