I recently stayed here as part of a sales promotion package. I think the other reviews are accurate however there are better places to stay. As part of the sales presentation they question random people around the resort as to weather or not they like the property. Everyone we spoke to absolutely loved it and most people had been coming... More

This hotel was most accomodating, super clean and convenient. The only drawback is it is on the bay, which is really not for swimming (stingrays, jellyfish in the spring). If swimming in the ocean is a draw, this place is not for you. More

We spent week 4 at the Royal VCI, Club International, BCI or whatever it is currently called. And that is the only problem. Before we went, we just assumed it was the Royal, but no - there is a hotel called the Royal so be prepared to tell taxi drivers it is Club International or V (in Mexico V=B) CI.... More

My wife and I have stayed in Cancun over a dozen times. Our favorite is the Royal Cancun (formerly know as the Club International De Cancun). The resort is beautifully maintained, the staff is exceptional and it is convenient to other attractions in the Hotel Zone and other attractions. The resort is on the Bay of Women Bahia de Mujueres.... More

Stayed in a 2-story 2-bedroom room (C1441), which we exchanged via Interval Intl. The room was very spacious, having over 1400 sqft and 3 balconies. The upper master level is quite nice. The kitchen was adequate and we did miss having a jacuzzi tub, especially since there's no hot tub on property either. The beach/water is really nice if you... More

Just returned from a week at The Royal..... Outstanding!!! Service - couldn't have asked for more friendly and helpful people! Thanks Hildago, we enjoyed your service at the pool and on the beach! You ask for it, you get it! Beach - amazing...very relaxing, the waves were big, but we swam and enjoyed the ocean! Never an issue getting a... More

As a timeshare owner at the Royal Mayan, another of the Royal Resorts, we traded a week to spend at the newly refurbed Royal Cancun (formerly VCI). The Royal Cancun is squeaky clean from top to bottom as it was refurbished a couple of years ago when the original timeshare leaseholding expired. The service is excellent and very friendly and... More

The entertainment crew at this hotel is the reason we go there!!! Bernardo, Joshua, Armondo and Luis are the best!!! Baach at the beach bar is also one of our favorites! The only thing that I can complain about is the fact they have cut back on straws and ask that you keep yours for your next drink! C'mon this... More

When you arrive at check-in, state that you want to pay in pesos with your credit card. The time share people told us that Americans like working in dollars; the time share people automatically think that you do, too. What Americans do not realize is the the exchange rate goes against the dollar value. When we asked at check out... More