We stayed at The Royal Cancun from Jan 10-17 with 3 other members of my husband’s family members, of which two are Real Gold Members. Our first vacation in Mexico (numerous stays in the Dominican Republic) and we truly enjoyed our stay. Upon arrival we upgraded from a standard room to junior royal suite ocean view suite for $140 CDN... More

the hotel was excellent overall. the only issue i want to make everyone aware of in Cancun is to never rent a car anywhere in cancun, playa del carmen . the Mexican Police are outright thieves . they will search out any tourists, pull you over , and demand money, CASH preferably as a bribe in order to let you... More

we stay @ the Royal Cancun for 4 years now and every time we go there we like it more and more Friendly people, excellente food the villas are spotless we had a amazing maid this year her name was Ederly,what a wonderfull lady,also our concierge Fabian and our Host Sally were great. I highly recomend this resort to everyone,this... More

Took us a while to write this review however we have stayed here 4 times and always had great service. We always stay in the Royal Master Swim up suite and if you can afford it or take a little longer to save for it it is well worth the money. More

I'm a fairly well traveled globe trotter, so it takes a little more these days to 'wow' me. I'm happy to report this hotel accomplished same! There were so many surprising aspects of our stay [over Christmas, 2011] that I could discuss, but the most important was the genuine service that each and every employee gave, no matter what the... More

We were looking for a hotel that was clean (this was spotless) with an awesome beach where we could relax and unwind from a hectic year. (stayed December/January) We were not disappointed. The staff there would bend over backwards to meet your every need. I think Gerardo at Spice was one of the most attentive persons I have ever met... More

The Royal Cancun is spotless and service is outstanding. My wife and I celebrated her birthday and our anniversary and had a fantastic time. Service was excellent, food great and the facilities were spotless. The place was not full but was almost so and despite this it never seemed crowded, we were always able to find a cabana when we... More

We stayed at The Royal Cancun for 9 days including the week before Christmas. Would not wish for anything better. We had family members flying in few days later with different reservation from different city. They honored my request to keep an adjoint unit for them - no problem! Immaculate grounds. On Saturday they clean everything around the hotel -... More

Stayed here week before Christmas - lovely local - one of 3 connected resorts and you can use all facilties which is nice. Rooms pleasant - decor a bit tired - few problems with items not working but these were remedied on request. Food/restaurants were reasonably good but not great - had a fin night at one of the themed... More