I am trying to figure out why this resort is rated so highly on TripAdvisor. I stayed at the Omni Cancan in 2011 and it is a much better resort than Sandos. Check in here was a disaster. We arrived at 11:30am and did not expect to get a room right away. Having to wait until 4pm and seeing your... More

This is probably our 12th time to the area, we have been to Dreams, Secrets, the Now, The Live Aqua, Iberostar Parisio and Iberostar Grand, Club Med, Barcelo Palace, and others. They all have things that they do really well, and some that they haven't caught on with yet -- but overall this was Really Good. Maybe all things considered... More

We visited this resort in June 2012 shortly after it opened. We had booked the Eco resort, our first time in Cancun, and were invited to transfer upon arrival and had a superb, faultless two weeks. My partner and I have never stayed in the same resort twice but having asked me where I wanted to spend a milestone birthday... More

Our vacation started out at the Grand Bahia Principe Coba in Akumal about 45 minutes from Playa del Carmen. Our hotel was over booked so my husband and I offered to switch to the Sandos Resort that was offered. Upon arrival we were pleasantly suprised. The reservation staff was very friendly and organized. There was a bit of a room... More

My husband and I just returned from a 7-night stay at Sandos Luxury Resort in Cancun. Overall we had a very nice vacation and were pleased with the hotel, especially given the great last minute deal we found on Orbitz. However, if you go expecting a five star resort experience, you will be disappointed. Sandos has a ways to go... More

We spent Spring break at this hotel. We wanted an all-inclusive with good food, which is almost an oxymoron, but this did the trick. (Thanks Tripadvisor and prior visitors for their reviews.) Who would have thought you could have molecular food at an all-inclusive?! It was really great. The beach and the property are nice as well. Overall very relaxing.... More

Myself and my boyfriend have just come back from a fantastic holiday at Sandos! From the start to the finish it was faultless! We both like to travel but this was our first all inclusive holiday and we didn't really know what to expect as we wanted to make sure we chose a resort where the food and drink were... More

My wife and I arrived at Sandos Cancun through a pre-arranged airport transfer service in about 20 minutes.We stayed from April 19th - April 23rd. We were greeted right away and handed a glass of champagne. What a way to start off our vacation! We arrived early in the day and had to wait a few hours for our room... More

I spent two weeks at sandos and absolutely loved it! PROS beach is breathtaking! Fluffy white sand and water that is almost electric blue Pools were beautiful and it's amazing to be able to sit at the pool and look out over the ocean Staff is all friendly and go out of their way to please (Lulu, johnathon, entertainment team,... More