We just returned from a week at the Gran Melia, Cancun. Upon arriving at the Cancun airport we took a van to our hotel $100 for two families. This was the night that Hurricane Ida was to hit the area and this added some excitement for the children. There were a lot of leaks in the hotel and our room... more

Spent two nights at this hotel and found it to be very enjoyable. We stayed in a Deluxe Lagoon Room and it had all the amenities that we required.... loved the rain shower in the bathroom. We had breakfast in the Cafe Questral and the choices were beyond our expectations, thoroughly worth the money. Our only gripe was the room... more

I see many people have been having not so good experiences lately and I hope this is not truly the case. My husband and I travelled here for our honeymoon and had a fabulous stay. We had quite possibly the best room in the hotel, with a view of the ocean and pool, high enough to not be bothered by... more

After reviewing others' reviews of the hotel I was a bit nervous, but everything turned out great! The price was right and for what we paid I was satisfied. We booked through Apple Vacations and chose to do the all-inclusive option. Upon arrival at check-in, we were given a ground floor room, which we did not want. After a few... more

Paid for what we got. All restaurants and buffets in hotel are poor. Common area such as lobby, lounges, and restaurants are not air conditioned. more

This was our second time staying at the Gran Melia. Room was very nice (upgraded to an ocean view). No problems/delays at check-in. The hotel was relatively empty, which for us is not a bad thing! However, there was only one restaurant open the entire week. I've read some complaints about the heat, humidity, etc. Remember folks, this is Cancun.... more

Every October we take a short vacation to celebrate my birthday, and this was one of our best trips! Due to the time of year, the economy, and the flu outbreak, resorts in Mexico are at about a 45% occupancy rate. We've heard from other travelers that this will work to your advantage and the resorts will really cater to... more

We travelled to Cancun, Mexico in January 2009 - this review is a little late but nevertheless needs to be told. Our vacation got off to a rocky start from the beginning. While coming out of the airport (we were travelling w/ what used to be Conquest Vacations) we were told to go to our travel van which was in... more

I found the Gran Melia to be exceptional. My only gripe would be the closing off all but one dining area and sushi bar. Meals were exceptional but it got a tad old for 7 nights. I understand the reason as there were very few people there. Most of the hotels were at only 30% occupied so we were treated... more