this hotel is pure luxe just along the beach, not far from the center by bus, the hotel is beautiful and needs to be tried. Just perfect to club and get back home safe. the hotel is close to a place to rent scooter, forget insurance and safety on your machine. There's no rules.... more

i was at the resort for a conference in april. really beautiful building and the staff and rooms were terrific. the big problem was the food. it was by far the worst food i've had at a resort. being with a group, we were served everything buffet style, maybe the a la carte restaurants are better. just make sure you... more

I would probably never go back here again the food was horrible except at the pool but that is only til 5 pm the breakfast was great but who could mess that up. There really was nothing to do at night but stay in your room. Boring for teens I would not recommend this place if you have children not... more

This resort is very beautiful and the food is good. On the down side, we didn't like the new agey music that's pumped through the whole place all day long. It's also quite dull and lifeless after about 6:00 pm. The service was pretty good, the beach is awesome, rooms are clean, modern and really nice, but we weren't happy... more

We were having customer service issues with the hotel we originally booked in Cancun, so we packed up and moved to Gran Melia. I wish we'd had more than one day here. This hotel is absolutely beautiful with awesome rooms and a huge pool. My boyfriend and I decided that if we ever go back to Cancun, we'll book here. more

After reading several reviews here, I decided to book the Gran Melia through Luxury Link and got a fantastic deal for 4 nights in Royal Service including transfer, breakfast etc. and massages as well as hydrotherapy for $700 incl. I was able to book the package for the following weekend. Everything was great the level of service was outstanding -... more

The hotel itself is very nice, the spa is amazing, the view is to die for, but overall I would not stay here again. First of all when we arrived we thought that we would be signing up for Royal Service we spoke to some one on the phone and asked all the details and explained we were Vacation Club... more

Overall, we enjoyed our vacation at the Melia and the grounds, lobby, pool area are beautiful, well maintained. But if you are looking for a nice sandy beach you would be disappointed. There is very little beach to sit on, in some cases the water comes all the way up to a retaining wall. Where there is some sand left,... more

First let me start out by saying I am the type of person who reads reviews on things before I do them (movies, vacations, destinations, etc). All the reviews I read about Gran Melia had a common theme: nice pool, nice 'looking hotel' with good service but very poor food, poor all inclusive plan, and very very poor entertaininment/nightlife. On... more