We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.

Cancun

Free Newsletter

Interested in Gran Melia Cancun and Cancun?

We'll send you updates with the latest deals, reviews and articles for Gran Melia Cancun and Cancun each week.

  • Save Gran Melia Cancun
  • E-mail this page

Gran Melia Cancun


Hotel class 4.0 of 5
Boulevard Kukulcan Km 16.5, Cancun 77500, Mexico
Check Rates and Availability
dd/mm/yyyy dd/mm/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

Reviews you can trust

72% Recommend
4.0 of 5 stars 754 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (754)
[ Date ] [ Rating ]
Save Review
1 of 5 stars
San Jose, CA
4 Sep 2009 | Trip type: Family
2
people found this review helpful

While we were at the hotel a little girl was hospitalized with food poisoning and the hotel Management did not do anything to help the family or compensate them. The hotel management was terrible! Also, the hotel looks nice, but it leaks when it rains. They have towels all over the place to soak up the water. Avoid. more

Management response from
Luis Ramírez, quality control manager

Dear Guest, We are writing in reference to the comment sent to our attention. Regarding the situation you describe, we would like to share with you that we do not have another report of food poisoning or similar from these dates. Thinking in all our guests and as the norms of health remarks, we do periodical revisions in all restaurants...

Save Review
5 of 5 stars
NY914
2 Sep 2009 | Trip type: Friends getaway
1
person found this review helpful

You can stop listening to all the people on here that obviously cannot be pleased. The Gran Melia is an amazing property and an amazing value. If you can afford the Royal Service - go for it. It's worth the extra money! You get free breakfast included and you have cocktails and appetizers at night. (Plus there are all little... more

Save Review
5 of 5 stars
Toronto, Canada
1 Sep 2009 | Trip type: Couples
6
people found this review helpful

Hi everybody, We went to the GM and here is a very honest overview of the resort: First let me start by saying hubby and I have been to a lot of resorts in Cancun/Mayan and Caribbean. I'm pretty particular because I get only a couple holidays a year, so resorts have to measure up! But I think I'm also... more

Save Review
5 of 5 stars
Bejucal
25 Aug 2009 | Trip type: Couples
4
people found this review helpful

Stayed at the Gran Melia Cancun for one week this August at the Royal Service Wing under their all inclusive package. I must say that I found the hotel to be fabulous in every respect. The rooms are spacious, modern and well decorated. Our ocean view was superb. The hotel grounds and lobby are truly beautiful, I have not seen... more

Save Review
4 of 5 stars
Northern Virginia
9 Aug 2009 | Trip type: Couples
2
people found this review helpful

I loved the view from our room, I never got tired of gazing at the neon blue sea. We didn't go for the all inclusive, since there are so many restaurants nearby to try. The breakfast at the hotel was great, huge buffet, fast service and lots of hot coffee. There isn't much of a beach in this area of... more

Save Review
5 of 5 stars
Michigan
6 Aug 2009 | Trip type: Couples
2
people found this review helpful

My husband and I visited the hotel 7/24-7/31. We were married at the hotel in Dec, 2007 and thought we'd return to enjoy the hotel without the stress of a wedding/family. First, our room was upgraded by the person who coordinated our wedding (who had actually kept in touch via e-mail). Then, We had a fruit tray in our room... more

Save Review
2 of 5 stars
austin
4 Aug 2009 | Trip type: Family
2
people found this review helpful

On first take, the Melia looks fabulous. The hanging vines all around the spacious foyer really make for a stunning effect. The location is outstanding with a supreme stretch of beach. The swimming pools are also tops. But...... The rooms were only ok with sub-par ACs. The restaurants were overpriced and the food only adequate, especially for a five-star hotel.... more

Save Review
1 of 5 stars
Destin, FL
4 Aug 2009 | Trip type: Couples
1
person found this review helpful

In June of this year my husband and I booked the 6 night package at the Gran Melia Cancun to celebrate our honeymoon. The offerings of the package and the Royal Service amenities were very attractive, and the price very reasonable. In the initial stages of confirming our reservation with the property, the confusion began. Two different Sales managers attempted... more

Save Review
3 of 5 stars
Philadelphia, Pennsylvania
24 Jul 2009 | Trip type: Couples

We went to Cancun and stayed at the Gran Melia for seven days on June 19th. We booked thru Expedia, and decided to stay at this resort instead of ME by Melia. My boyfriend and I, are big on a modern hotels (flat screens, marble bathrooms, etc.) So after viewing the reviews and pictures from Expedia, and mainly this site... more

Save Review
4 of 5 stars
College Station
24 Jul 2009 | Trip type: Solo travel
4
people found this review helpful

Great place, wonderful beachfront, incredible service, food okay, waitors and waitresses were so attentive, somewhat humid inside (amazing hanging plants), incredible concierge service. Some tips: (1) To get to hotel, best bet from airport is Best-Day travel, only $17.00 round trip (2) Buy your bottled water, wine, drinks at Oxxo across the street from hotel, much cheaper than buying at... more

Check Rates and Availability
dd/mm/yyyy dd/mm/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Write Your Own Hotel Review

Been to Gran Melia Cancun? Share your experiences!

Write a Review
Add Photos
Add Videos
Find more hotels travellers trust
Travellers Who Viewed This Property Also Viewed
Location: Cancun, Quintana Roo
£140*
Check Rates ABS:HotelCheckRates-d637389?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Location: Cancun, Quintana Roo
£221*
Check Rates ABS:HotelCheckRates-d185322?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Location: Cancun, Quintana Roo
£268*
Check Rates ABS:HotelCheckRates-d303140?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
*Average price

Do You Own Gran Melia Cancun?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owners' Centre
  • Add Photo
  • Add Video

Gran Melia Cancun Also Known As

  • Cancun Gran Melia
  • Grand Melia Cancun
  • Gran Melia
  • Melia Cancun
Address: Boulevard Kukulcan Km 16.5, Cancun 77500, Mexico