We stayed in the Riu Cancun by chance as there was a problem with our flight home and I can honestly say apart from one other holiday If I had booked that hotel for one week i would have rather flown home. The impressive driveway and entrance/reception give you a great first impression but it ends there. The rooms are... more

Resort was really nice. Wasn't overly excited about the restaurants but we we were only able to get a reservation one night at the steak house. Was not impressed with the meal and ended up eating the buffet the rest of the time. Everything else about the place was great! more

The hotel location was good. Close to shopping and night life. The beach and view was great as was the staff. The food was as usual in a all inclusive. This would be good place to go for a short trip. The downside is the beds are very HARD . There is no coffee in the rooms and no room... more

Check In--easy as can be! This took about 5 minutes total time, very very easy. Room--the cleanest room that I have ever stayed in in Mexico. The room was updated and pretty modern, the view was the ocean, no issues at all-just great! Pools--very awesome--they had 4 pools, there was a quiet type pool along the right side, there was... more

Just returned from the Riu Cancun (25th Oct) and really tried hard to find fault with the hotel and couldn't. I travelled as a single parent with my teenage daughter, from the moment we arrived at the hotel we were made to feel very special with a welcome drink at check in. Yes the hotel attracts the young and lively... more

This place is gross. I booked my honeymoon and did 6 nights in Secrets Capri (Secrets was awesome, seperate review for that place) and wanted to do 4 nights on the Cancun strip. I researched the hotels thoroughly and tripadvisor had many favorable reviews for this place. So we check in and right away it was a circus. The front... more

Firstly this is the place to go in Cancun, location, size, food, service was fantastic. I've travelled a fair bit down south and I was very pleased with the overall experience. The hotel staff are very courteous, they always said hello when passing by. The bar staff never left you waiting long, the food staff was also very courteous and... more

Just returned after staying at the Riu Cancun for two weeks! Well what can I say....WOW! We had been recommended this hotel from friends and I had been looking forward to this holiday since we booked it a year in advance. This is my opinion of the hotel and the resort: Hotel: We arrived at the hotel and couldnt get... more

My Girlfriend and I have just returned from a fortnight at the Riu Cancun, and we are absolutely gutted! The hotel is situated right on the caribbean coast in the middle of the hotel zone of Cancun which is basically 4 miles of 5 star hotels! Hotel - The hotel is amazing. Very modern looking and very well designed. With... more