I stayed at RIU Cancun in April 2009. I've divided this review into two parts - PROS & CONS. PROS: The RIU CANCUN is a clean hotel. You will find the hotel staff cleaning the floors all day long. The location of the RIU is perfect – if you are looking to be close to the action. It's close to... more

After a 10 hour flight you are quite hard to impress but believe me when I say this hotel its outstanding. The lobby is amazing and you're immediately given a Pina Colada when checking in. The food was nice at first but we quickly got fed up with food catered for Americans i.e. Sweet breakfast food?? The Al La Carte... more

I was very nervous about this hotel after reading the reviews here. We loved it. We arrived at noon and were promptly given a welcome drink at the front desk and were able to get to our room 3 hours before check in time. The staff were always attentive and very pleasant to deal with. The location of the hotel... more

This hotel is by far the most luxurious hotel i have ever visited. as soon as you walk into the foyer, you will see what i mean!!! The 3 pools are large and have plenty of room around to manouver your lounger which i know a lot of people complain about. The pool bar can become busy, and a bit... more

best people in the world, great staff, fab food, drinks amazing. pool the best there is and the excursions are brill the jungle tour is a must!!!!!!!!!! central location. go see senior frogs and margaritaville and market 28 the best hotel in the best location in my world. asta la vista baby...i'll be back more

My wife and I stayed at the RIU Cancun for our 4th time for 9 nights in November of 2008 and will not go back. Let me say that we did have a wonderful time and we love going to Cancun very much, but the RIU has changed over the years. We stayed when the hotel first opened it was... more

I have to say that this is the best hotel I have ever stayed in!! I have also traveled to Jamaica and the Dominican Republic and I think this hotel was the best so far. The food was great!!! There is a different type of cuisine every night at the main restaurant. The other restaurants were you need to make... more

This hotel was fab, from the moment we arrived we had the best holiday ever. The hotel was clean and tidy, the room was a good size and well stocked the Corona!! The choice for eating was good, the beach was right there and the sea was lovely and warm and the pools were clean (apart from the drinking pool... more

No doubt the hotel was beautiful, but the front desk always had a attitude, the rooms were so hot they we had to be moved, the the ceiiling fan keep us up all night with the klanging noises, no wake up call almost made us miss a day trip that was prepaid for and the assistant manager Zully Escalona did... more