best people in the world, great staff, fab food, drinks amazing. pool the best there is and the excursions are brill the jungle tour is a must!!!!!!!!!! central location. go see senior frogs and margaritaville and market 28 the best hotel in the best location in my world. asta la vista baby...i'll be back more

My wife and I stayed at the RIU Cancun for our 4th time for 9 nights in November of 2008 and will not go back. Let me say that we did have a wonderful time and we love going to Cancun very much, but the RIU has changed over the years. We stayed when the hotel first opened it was... more

I have to say that this is the best hotel I have ever stayed in!! I have also traveled to Jamaica and the Dominican Republic and I think this hotel was the best so far. The food was great!!! There is a different type of cuisine every night at the main restaurant. The other restaurants were you need to make... more

This hotel was fab, from the moment we arrived we had the best holiday ever. The hotel was clean and tidy, the room was a good size and well stocked the Corona!! The choice for eating was good, the beach was right there and the sea was lovely and warm and the pools were clean (apart from the drinking pool... more

No doubt the hotel was beautiful, but the front desk always had a attitude, the rooms were so hot they we had to be moved, the the ceiiling fan keep us up all night with the klanging noises, no wake up call almost made us miss a day trip that was prepaid for and the assistant manager Zully Escalona did... more

Were there June 7-12 for our 30th anniversary and it was just beautiful. The resort is amazing, the beaches very clean, even saw them raking the beach one day. The staff bend over backwards to serve you anyway they can. The ocean is the most beautiful color.. Don't know how anybody could complain about this place. My expectations are pretty... more

My boyfriend and I went to the Riu Cancun in June for 11 days; we booked the holiday through Thomson in Bluewater who were not very helpful when they cancelled our initial flight. To add to this when we arrived at the airport they did not reserve us a seat on the flight, so we had to wait for an... more

My boyfriend and I stayed at the Riu Cancun from June 10th -17th. As we were leaving I said a vacation is what you make of it. If you wanna complain and be picky, you will not have a good time. I agree, there were downfalls to our hotel, but they were not major where we would complain. During lunch... more

This was my 4th year in the hotel. We absolutely love it here!!!!!!!!!!!!!!! We come the same time every year and the same hotel every year. We love the staff and they remember us when we come. The only negative thing I could honeslty say about this hotel is, they need more comfortable beds. Now lets be honest, most Cancun... more