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Riu Cancun


Hotel class 4.0 of 5
Blvd Kukulcan Km 8.5, Manzana 50, Lote 5 | Zona Hotelera, Quintana Roo, Cancun 77500, Mexico
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Reviews you can trust

84% Recommend
4.0 of 5 stars 2,406 reviews
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By trip type
All (2,406)
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1 of 5 stars
yorkshirejon
10 Nov 2009 | Trip type: Couples
4
people found this review helpful

We were relocated to this hotel after our plane was cancelled. Although the drive-way and reception are quite grand dont be fooled..... we were given a room that was horrific. There was a constant strong damp smell in the air, the sheets were not clean and the room was generally dirty - it honestly felt like the room had not... more

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5 of 5 stars
Scotland
10 Nov 2009 | Trip type: Family
3
people found this review helpful

We travelled to Cancun for our wedding on 25th Sep with 20 of our family & friends and we had the best holiday we have all ever had. The hotel was gr8, food was gr8 ate so much in the 2 wks it was a disgrace but everything was really nice even fussy people could eat something different every night.... more

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1 of 5 stars
Jersey
8 Nov 2009 | Trip type: Couples

This was the worst resort I have ever stayed in. I have stayed at better Comfort Inns. And I am not exaggerating. The Riu chain is simply horrendous. OMG! I took my husband to Cancun for a surprise birthday getaway. I was so embarrassed. First the resort is so tall that after 1-2pm there is no sun by the pool... more

Fantastic
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5 of 5 stars
nottingham, UK
8 Nov 2009 | Trip type: Friends getaway
7
people found this review helpful

We booked to go to the Riu Cancun in April 2009 (just before the swine flu outbreak) because of this i had loads of concerns. I like your self read the review every day some were bad and but most was good. My advise to you is to ignore the bad ones. This hotel is truly fantastic. We enjoyed our... more

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1 of 5 stars
Maurtius
7 Nov 2009 | Trip type: Couples
1
person found this review helpful

We stayed in the Riu Cancun by chance as there was a problem with our flight home and I can honestly say apart from one other holiday If I had booked that hotel for one week i would have rather flown home. The impressive driveway and entrance/reception give you a great first impression but it ends there. The rooms are... more

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4 of 5 stars
6 Nov 2009 | Trip type: Couples
1
person found this review helpful

Resort was really nice. Wasn't overly excited about the restaurants but we we were only able to get a reservation one night at the steak house. Was not impressed with the meal and ended up eating the buffet the rest of the time. Everything else about the place was great! more

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4 of 5 stars
Utah
2 Nov 2009 | Trip type: Couples
3
people found this review helpful

The hotel location was good. Close to shopping and night life. The beach and view was great as was the staff. The food was as usual in a all inclusive. This would be good place to go for a short trip. The downside is the beds are very HARD . There is no coffee in the rooms and no room... more

Really good!
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5 of 5 stars
OKC
1 Nov 2009 | Trip type: Couples
7
people found this review helpful

Check In--easy as can be! This took about 5 minutes total time, very very easy. Room--the cleanest room that I have ever stayed in in Mexico. The room was updated and pretty modern, the view was the ocean, no issues at all-just great! Pools--very awesome--they had 4 pools, there was a quiet type pool along the right side, there was... more

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5 of 5 stars
Durham, England
28 Oct 2009
5
people found this review helpful

Just returned from the Riu Cancun (25th Oct) and really tried hard to find fault with the hotel and couldn't. I travelled as a single parent with my teenage daughter, from the moment we arrived at the hotel we were made to feel very special with a welcome drink at check in. Yes the hotel attracts the young and lively... more

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1 of 5 stars
26 Oct 2009 | Trip type: Couples
2
people found this review helpful

This place is gross. I booked my honeymoon and did 6 nights in Secrets Capri (Secrets was awesome, seperate review for that place) and wanted to do 4 nights on the Cancun strip. I researched the hotels thoroughly and tripadvisor had many favorable reviews for this place. So we check in and right away it was a circus. The front... more

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Riu Cancun Also Known As

  • Cancun Riu
  • Riu Cancun Mexico
  • Riu Cancun Hotel
  • Cancun Riu Hotel
  • Hotel Riu Cancun
  • Riu
  • Rui Cancun
Address: Blvd Kukulcan Km 8.5, Manzana 50, Lote 5 | Zona Hotelera, Quintana Roo, Cancun 77500, Mexico
Cancun hotels Riu Cancun
4.0/5.0
2406