Never think that I have to pay a lot of $$ for the worst food, services and room at this hotel. I have to wake up early in the mining on my vacation just to be in a line for making a dinner reservation with a lady name "Liza". I spend over half an hour on the line and when... More

My family went to Cancun for Christmas/New Years 2011 and stayed at the Riu for 6 nights. We would definitely recommend it and go back again! The resort is very large and has one of the biggest beaches. There are 3 pools, one with a swim up bar and another with activities going on all day. There are tons of... More

Just arrived back after spending Xmas and new year here, me my husband and my two kids. From day one I loved everything about this hotel, the sports and entertainment team are fantastic, entertainment from 10 in the morning till 11 at night, these guys worked hard for there money. Hotel was very clean and all staff more than helpful... More

Overall the resort was fabulous. I've traveled many times to Cancun and other destinations in Mexico so this review comes with experience. PROS: -Activity staff - fabulous, fun, hard-working. Always attempting to entertain and are so friendly. -Location has to be the #1 reason to chose this hotel. You can walk to anything...and we did every day. It was nice... More

I enjoyed this hotel so much that I've come back to this hotel for the second time. It is exactly as I remember it except there is less beach than I remember. I was there prior to the hurricane damage a couple years back. I stayed for 7 days. Here's my breakdown: Service: The staff were friendly, helpful and hard... More

Great beach. Nice facilities. They even had Hobie Cats you could take out as part of the all-inclusive facilities. (If you don't know what that is, it doesn't matter). I enjoyed the food and never had a problem getting a nice table at the buffet style restaurant. There was enough variety to keep every meal of the week a bit... More

My boyfriend and I went there for his best friends wedding and we were blown away. The room was clean with nice amenities and the dining employees were friendly. Many did not speak English, but we managed well enough. The front desk staff needed a class in customer service, but we didn't have to deal with after we checked in,... More

I went in July 2009 to this hotel, with 3 other friends. Stayed there for 5 nights. The hotel has a great location, walking distance to "downtown", disco and bars. The all inclusive offer is average. The main restaurant is the best option for the daily meals. I think it calls Don Juan. The bad thing about the hotel is... More

We stayed her for 2 weeks a part of our honeymoon and we couldn't have asked for a better hotel. The food from the main buffet was beautiful and always a wide range to choose from. There were also three a la carte restaurants which need to be pre-booked which we also incredible! The bar staff make the most amazing... More