Loved the ocean from room and the service. Since we are vegetarians, I was disappointed by the food. The spread is good, however no real choice for vegetarians. On the good side, you can talk to the hotel staff and they shall ask the chefs to fix something vege. Room was beautiful. TV was old. more

My husband and I just returned from a trip to Cancun. We had stayed at the Riu Palace Las Americas in December of 2007 so this was our second time at the resort. First, the hotel is beautiful and clean. The service is fabulous and we were very pleased with our room. A deluxe suite on the corner with a... more

I just got back this morning from a one-week vacation with my wife. Here's a rundown of my impressions. Food - Pretty good, actually. Aside from bland pizzas and below-average desserts, it was good. The buffet was good, and certain of the specialty restaurants were really good. Krystal, the Japanese and the steakhouse were my favourites. The Tapas place probably... more

Where to start?... First, I was very nervous when booking this hotel since I had seen so many negative reviews..however, I will tell you, if you have seen a negative comment you are getting FALSE information! This was a fantastic hotel, to say the least. Not only was the actual hotel amazing, the staff was MORE than accomadating. The moment... more

Just got back from 5 days at the Rui Palace Las Americas and had a great and relaxing time. There was a good mix of people in the hotel and it was by no means a party spot which suited my tastes for a relaxing vacation. I would definetly go back and will recommend it to friends. Like the previous... more

My husband and I recently visited Cancun and stayed at the Riu Palace Las Americas as we have for the past 5 years. This time, we were highly disappointed and this trip has made our decision to start looking elsewhere for hotel accommodations in Cancun. We started staying at the Riu Palace the first week it opened 5 years ago... more

Just come back from a brilliant time in Mexico. From the moment we left the airport we had a really warm welcome, someone showed us to our coach. It took only 30 minutes to get to our hotel (the second drop off) so it isn’t really necessary to pay out for a private taxi transfer. Once we got to the... more

The title says it all. Just spent 4 nights in Paradise. The place is UNBELIEVABLE. The service is beyond anything I have ever seen. Staff falls over themselves trying to please you. The food is EXCELLENT. Lots of choices and tons of quantity and quality. The specialty restaurants were wonderful. The place is clean beyond anything and everything inside is... more

My fiance and I along with 12 of our friends recently spent 6 days, 5 nights at the Riu Palace. We choose this hotel in September 2008 and we had so much fun we came back as a group this year. Let's just say that it was as much fun as the first time! The hotel is spotless, the staff... more