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Riu Palace Las Americas


Riu Palace Las Americas
Hotel class 5 of 5
Blvd Kukulcan, Km 8.5, Manzana 50 | Lote 4, Zona Hotelera, Cancun 77500, Mexico
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Traveller Reviews

88% Recommend
4.5 of 5 stars 1,497 reviews
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By trip type
All (1,497)
[ Date ] [ Rating ]
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3 of 5 stars
LA, CA
9 Jul 2009 | Trip type: Business New

Hotel very pretty, beach beautiful with water fabulous and great swimming and lots of shade. Food excellent and drinks good too -nice swimming pool with good pool bar. Local snorkeling and diving top class if you get there - the vendors in the hotel way overcharge so make arrangements elsewhere if you can. Staff pleasant and well intentioned but not... more

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5 of 5 stars
CA
6 Jul 2009 | Trip type: Family New
3/3 found this review helpful

I've read a previous review and not sure if he stayed at RLA or somewhere else, because that was not true at all. Stop writing negative about this hotel! Before booking this trip, I was kinda skeptical staying at this hotel due to some negative comments, but we were there (2 families) from june 27 until july 3 to celebrate... more

The Best Riu
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5 of 5 stars
Fort Worth, Texas
4 Jul 2009 | Trip type: Couples New
2/2 found this review helpful

We have been to several Riu hotels and this is by far the best. The staff is amazing, the hotel is perfect, the ocean is incredible... Our room was a corner suite with a wrap-around balcony. Great views. The best dining can be had at the Krystal. Everything is very tasty. The other options are very good, including the buffet.... more

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5 of 5 stars
wales
2 Jul 2009 | Trip type: Couples New
4/4 found this review helpful

This hotel is without a doubt the bset hotel i've ever stayed in. How any one can complain about the staff is beyond me, they were so lovely, really go out of their way to be friendly. They work so hard!! Keep a look out for Tomos at the buffett restraunt, he's amazing :) The Room Was clean and Spacious,... more

AMAZING
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5 of 5 stars
riu palace de las americas
2 Jul 2009 | Trip type: Couples
4/4 found this review helpful

How anyone can find fault with this hotel is beyond me,service,staff, food etc,all excellent.All i can say is that some people must go away to find out what they can complain about.The only fault i could find is that the entertainment side needs looking at,as for the musty smell,never experienced it once. more

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5 of 5 stars
Illinois
1 Jul 2009 | Trip type: Friends getaway
6/6 found this review helpful

Let me start by saying I cannot believe how many negative reviews have been written about this resort. I have been to Mexico many times and found this resort to be among the top destinations that I have stayed. Having said that, each trip I try to upgrade a little bit to meet the needs that weren't met the previous... more

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5 of 5 stars
Merseyside
1 Jul 2009 | Trip type: Couples
3/3 found this review helpful

My husband an I have just returned from our honeymoon at the Riu Palace. This hotel has to be seen to be believed; from the minute we walked into the lobby I was impressed. It certainly is a palace!! The staff are amazing and simply can not do enough for you. They work so hard its unreal. As you finish... more

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5 of 5 stars
Bucharest
30 Jun 2009 | Trip type: Couples
3/3 found this review helpful

I have only good things to say about this hotel: - location is very good, nice restaurants, good food, relaxing atmosphere, nice staff and very nice room (deluxe suite - ocean view). Also, my best regards for Rodolfo (he starts at 5.30 pm until 12am) - the best bartender from Riu! more

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2 of 5 stars
Chicago, Illinois
29 Jun 2009 | Trip type: Couples
2/10 found this review helpful

Hotel: Inside a nice hotel and Location. Staff: Terrible and unfriendly. Don't say thank you after you give them tips. Front desk not very accommodating. My room wouldn't get cleaned until 5pm. Food: Terrible. Worst then any other Hotel in Mexico. Beach: No shade at the beach. more

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5 of 5 stars
Blackpool
28 Jun 2009 | Trip type: Couples
11/11 found this review helpful

My girlfriend and I stayed at the Riu Palace Las Americas for 2 weeks from the 10th - 24th June 2009. I would consider myself to be well travelled and have stayed in many 4 / 5 star hotels worldwide. Check-In We arrived at the hotel at around 5:30pm and were instantly seated at a table in the exquisite Lobby... more

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