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Riu Palace Las Americas

4.0 of 5
Blvd Kukulcan, Km 8.5, Manzana 50 | Lote 4, Zona Hotelera, Cancun 77500, Mexico
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Riu Palace Las Americas
Ranked #23 of 171 hotels in Cancun
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3,306 reviews from our community

Traveller rating
    2,046
    764
    276
    134
    86
See reviews for
Families
497
 
Couples
1491
 
Solo
40
 
Business
31
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 23 May 2013 NEW via mobile

Great Hotel, staff always ready to serve you with a smile on the face, nice restaurants. The sea is just perfect. And the location is great. You are at walking distance from major touristic places. I highly recommend it.

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1 review
5 of 5 stars Reviewed 23 May 2013 NEW via mobile

I really cannot believe some of the bad reviews on here - this hotel is out of this world, fantastic. We are a British couple and stayed in the Hotel for 2 weeks in May. The hotel looks great inside and out and I do not know how anyone would be let down! Yes, there is a musty smell in... More

Was this review helpful? Yes 1
Brooklyn, New York
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 22 May 2013 NEW

We stayed at the RIU Las Americas for a week and had a FANTASTIC time!!! The resort itself is beautiful with its grandiose classic architecture, greek columns, statues and chandeliers, etc. It is absolutely amazing. The rooms themselves were just ok, pretty basic. But I wasn't really bothered as we don't spend much time in the room when on vacation.... More

Was this review helpful? Yes 1
Elkton, Kentucky
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

This was our 2nd trip to Las Americas. It was fabulous, even though the food and service were great the last time, it was even better this time. For those who love to proclaim the alcohol watered down let me just say that this is pretty much impossible when you watch the baratenders break the seal on new bottles. Jair... More

Was this review helpful? Yes 1
Los Angeles, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

I'm sure nobody will ever regret of staying here. HUGE Thank you to all the staff of this hotel, customer service was EXCELLENT. Pools were amazing, water was so warm we stayed there for hours, the bar was our fave place to hang out. Hotel was clean and beautiful. Views were amazing. I'd recommend this hotel to anyone who wants... More

Was this review helpful? Yes 3
Lansing, NY
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW via mobile

We love everything about the Riu Palace Las Americas. The lobby wowed us first thing, it is unbelievably gorgeous. Checkin was quick and simple. Our Jr suite is so comfortable with comfortable beds, large closet, sitting area and private balcony overlooking the pool and ocean. The bathroom is spacious. I have only two complaints and that is that the tap... More

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Atlanta, GA
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

I’ll put the end of the story at the beginning. After my week’s stay, I was very satisfied with the Riu Palace Las Americas. I rate it as a solid “B” overall with A ratings in specific areas. My first impressions were a little underwhelming, but as time went on and I was able to appreciate the many amenities and... More

Was this review helpful? Yes 5
Walden, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

This is our 8th year at this hotel and it couldn't have been better. The staff at this hotel is the best. They remember your name from year to year. Abundio, the best bartender in the world is still there and as he sees you come around the corner towards the bar your drink is already waiting for you. The... More

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Orlando, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

we just return from a week in cancun at riu las americas , this is by far the best hotel i have ever gone to ,the beach is the best the water is calm and warm Im not a good swimmer so it worked great for me ,I prepared so much for this trip I bought clothes matching shoes and... More

Was this review helpful? Yes 2
South Bend, Indiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 May 2013 via mobile

This was our second trip to Cancun and third Riu resort overall. The Riu Palace Las Americas was the best by far. Best food at an all inclusive yet, each restaurant was excellent. Buffet was average, but the Palace also has room service unlike most others and by staying at a Riu Palace, you can go right next door to... More

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Riu Palace Las Americas
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Hotel Summarization (Beta)

What travellers say

  • Very good(76)
  • Ocean views(63)
  • Great time(49)
  • Musty smell(44)
  • Room service(44)
  • Steak house(41)
  • Coco bongo(38)
  • Entertainment staff(32)
  • Specialty restaurant(31)
  • Pool bar(29)

Additional Information about Riu Palace Las Americas

Address: Blvd Kukulcan, Km 8.5, Manzana 50 | Lote 4, Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotels in Cancun
#17 Luxury Hotels in Cancun
#17 Top resorts Hotels in Cancun
#21 On the Beach Hotels in Cancun
#23 Family Hotels in Cancun
Price Range: £££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
* Located in "Corazone", Cancun???s resort area * On the beachfront * Complimentary sun loungers on the hotel???s private beach * 8-storey building * 100 m/325 ft. to Hotel Riu Cancun * 120 m/390 ft. from a shopping centre * 10 km/6.2 miles from downtown Cancun * 20 km/12.5 miles from the airport * Credit cards accepted: MasterCard, Amex, Visa ... more   less 
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Also Known As:
Riu Palace Las Americas Cancun
Riu Palace Cancun
Riu Las Americas
Riu Palace
Cancun Riu Palace
Riu Las Americas Cancun
Hotel Riu Palace Las Americas Cancun
Riu Palace Las Americas Hotel
Las Americas Cancun

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Riu Palace Las Americas
See lowest price for your stay*
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