I recommend The Palace for a group nof friends looking to party. Overall the rooms were standard. The shower in my room was a little disturbing, the molding was peeling. Our view from the balcony was awesome. The Sir Aurthur resturant was very yummy, we went off property to the Captin Cove Seafood resturant which was outstanding i had the... more

we stayed at Riu Palace Las Americas in cancun from july 20/08 to july24/08. My wife and I were told at checkin that we got our oceanview suite we had paid extra for this,but at the same time that the hotel didn't have any hot water and it had been 2days since this had happened. We had been traveling since... more

My girlfriend and myself (both thirty-something) spent 4 fabulous nights in a Junior suite with Ocean-front room at the Riu. Overall, we were absolutely delighted with the hotel. The room was excellent with a fabulous view of the pool/beach/sea. It was spacious and clean and the air-conditioning was nice and quiet (which I often find to be annoyingly loud in... more

About 60 people from my work went to The Riu Palace Las Americas from 7-24 to 7/27. This was not my first trip to Cancun, not my first experience with an all inclusive, and not my first experience with "nice, 4 or 5 diamond" hotels. I've read a few reviews in which people have some complaints. I assure you, this... more

This review is long but if it will help someone else decide on whether to stay at this hotel, here it goes: My husband and I just returned from Cancun and stayed at RPLA. This was our first time there - and last. Having been to Cancun at least 20 times (we go every year), this was one of the... more

This week we stayed at the Riu Palace. It has an elegant lobby with small elevators. The grounds have an inconvenient flow, with only one set of stairs to the beech. I'm writing this review to expose the riu palace, of there speciality restaurant scam. They're always booked solid. They only take reservations for five tables, with only two seating... more

Just returned from RPLA after a 10 day stay. I will give you the good the bad and the ugly. We were a group of 15 from New York City. We arrived on Monday to a gentleman at the desk who supposedly upgraded our rooms, there is always a price. ROOMS-Decent they are nothing out of the ordinary. But be... more

I stayed at the RIu Palace in early July 2008 for my wifes 50th birthday. We took two both our kids (18 and 20) and had two rooms on the 5th floor which overlooked the pool. The hotel lived up to it's 5* rating even though it is a mass market all inclusive hotel. All the staff were superb and... more

We stayed at Riu Palace June 18-25. We really had a great stay. Checkin was great. We arrived at 11:00 a.m. and expected a long wait for a room, as check-in was stated to be at 3:00. We got a room immediately and was settled in our room and unpacked by 12 noon. Our room had a wrap-around balcony with... more