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All 170 Cancun hotels »

Riu Palace Las Americas

3.5 of 5
Blvd Kukulcan, Km 8.5, Manzana 50 | Lote 4, Zona Hotelera, Cancun 77500, Mexico
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Ranked #19 of 170 hotels in Cancun
4.5 of 5 stars 2546 Reviews
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2,546 reviews from our community

What travellers say about this hotel
  • Very good(70)
  • Ocean views(56)
  • Specialty restaurant(46)
  • Great time(44)
  • Room service(44)
  • Pool bar(40)
  • Musty smell(40)
  • Steak house(38)
  • Entertainment staff(36)
  • Coco bongo(35)
Traveller rating
    1,596
    565
    206
    110
    69
Only show reviews for Family (347) | Couples (1100) | Business (25)
Date Rating
luvsthebeachstl
St. Louis
Reviewer
4 reviews
6 helpful votes
5 of 5 stars Reviewed 12 January 2012
2
people found this review helpful

Our stay at the Riu Palace Las Americas, was amazing! The resort is beautiful, and very clean. The staff was so friendly, and fun. We sat and talked with several different staff members, and became friends with them. They remembered our names, and had our favorite drinks waiting for us, when they saw us coming. The two pools were great.... More

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MarieO123
Somers, New York
1 review
3 helpful votes
2 of 5 stars Reviewed 12 January 2012
3
people found this review helpful

We took the family on vacation hoping for my husband and I to relax and also hoping for my young adult children to have some fun. The hotel was nice from the outside. The rooms looked nice but had a sickening musty/moldy damp smell. Most of the staff was nice but the front desk was not super friendly -especially when... More

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MeliQ
Kansas City, Missouri
Contributor
18 reviews
18 helpful votes
5 of 5 stars Reviewed 11 January 2012
11
people found this review helpful

I previously visited Cancun in May of 2010 and stayed at the Riu Cancun. This trip was a college graduation trip with a few girlfriends and was perfect for that type of trip. Recently, I traveled to Cancun with my family (parents and a brother of 20 years old) and chose to stay at the Riu Palace las Americas. We... More

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Ho-li-Daaaaaay
UK
Contributor
14 reviews
10 helpful votes
5 of 5 stars Reviewed 10 January 2012
3
people found this review helpful

Excellent buidling, staff helpful, extra special virgin cocktails. So much food - you will put on weight! Much more than we could expect from americanised all-inclusive. great bech resort - More

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MariaRu
New York
2 reviews
6 helpful votes
5 of 5 stars Reviewed 10 January 2012
6
people found this review helpful

Hi I took my daughter for her Sweet 16 and was pleasantly surprised with the amenities. The room was nice except the faded bed spreads cheapen the decor. 4 bottles: Jose Cuervo, Bacardi, Smirnoff Vodka, Presidente Brandy in our Junior suite. two full beds pulled together with a step down livingroom. The close proximity of the beds would have been... More

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Lois M
Wraysbury, United Kingdom
Reviewer
4 reviews
10 helpful votes
5 of 5 stars Reviewed 10 January 2012
5
people found this review helpful

Me and my boyfriend came here in June 2011, for 10days. I'd say it was the pmerfect length of time, the weather was boiling a little cloudy sometimes but I still came home with a good tan!! The staff are amazing they treat you like a king or queen, the rooms are immaculate, and I was worried about the reviews... More

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GaynOr-D899
Paisley, Scotland, United Kingdom
1 review
6 helpful votes
5 of 5 stars Reviewed 9 January 2012
6
people found this review helpful

we stayed at this hotel out of this world ,,, walked along the beach the sea was so clear and warm i was walking in paradise ,,,,the staff were excellent didnt need to move they were at eveht ry turn ...the only downside was was not much happening at childrens club (SHE IS 11) .. it is along flight from... More

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Elzapata
1 review
1 helpful vote
3 of 5 stars Reviewed 9 January 2012
1
person found this review helpful

The riu was the seconde stay in an all inclusive resort for us here in cancun. The pool area is very crowed and we hade to stay up early to catch a good place. The people leave early their towel. It feels like a fight for the best place.. The beach is very small and so the seats are limited.The... More

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honeycakes018
Chicago, Illinois
Senior Reviewer
8 reviews
13 helpful votes
2 of 5 stars Reviewed 6 January 2012
9
people found this review helpful

This our 5th year at Riu resorts (we stayed in Puerto Vallarta) and first time at Riu Palace. After trying and disliking service,food, attitude, hygeine at 3-4 star Riu hotels we decided to try the top - Riu Palace in Cancun. We arrived Christmas eve (Dec 24th at 11Am) and during check in were informed that kids over the age... More

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RMac007
Toronto
Reviewer
3 reviews
13 helpful votes
5 of 5 stars Reviewed 6 January 2012
5
people found this review helpful

I'm a little late writing this, as my friends and I went down in early November, but my strongest memories were of the entertainment and bar staff at the activity pool. Jack, Esteban, Karina, and the totally adorable Emily and Adrian (and all the rest!) did their best to get us up and active and kept the music going. I've... More

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Riu Palace Las Americas Also Known As

  • Riu Palace Las Americas Cancun
  • Riu Palace Cancun
  • Riu Las Americas
  • Riu Palace
  • Cancun Riu Palace
  • Riu Las Americas Cancun
  • Hotel Riu Palace Las Americas Cancun
  • Riu Palace Las Americas Hotel
  • Las Americas Cancun
Address: Blvd Kukulcan, Km 8.5, Manzana 50 | Lote 4, Zona Hotelera, Cancun 77500, Mexico

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