After reading the reviews on here i was worried.Me,my husband and my son were going for two weeks and we thoroughly enjoyed it.The staff were friendly especially victor at the lobby bar -my husband thought he was gr8!The chill out team were very entertaining The hotel was very clean and our rooms were kept spotless we didn't have anything feeling... more

The bad reviews on here have prompted me to write my own review. Positives: * Nice room- balcony, fridge, electronic safe. Our room didnt ever smell, however, nothing ever got completely dry. I would blame the weather tho * Staff- always polite on the reception desk when we were buying internet time or changing money * Beach- lovely! always a... more

We booked our visit to the Oasis Viva Beach a few months ago through a deal we saw online, and before our trip I read some of the reviews on this website and got a little bit worried. Our stay, however, was a lot better than what I expected. Of course, no place is perfect and it is hard to... more

My husband and I booked our trip for 4 nites at this lovely resort online. Yeah! lovely online. First of all we booked a balcony room and didnt get one, we pretty much said screw it since we heard the other rooms were nasty, our room was nice and clean and had a nice view, when we got there, there... more

I have stayed at the Oasis Viva six times in the last two years, but this is the first time since the new tower was completed. This used to be my first choice of hotels to stay in Cancun but with the so called Grand area opening all they have done unless you have a black wrist band is take... more

I stayed at the oasis viva for 2 weeks in july there were eight adults and one child in our party. Firstly the beach is hands down the best thing about this hotel it is beautiful but sadly this is the only thing this hotel has going for it. The rooms are a disgrace! the smell of damp is overpowering... more

First of all, this was my 14th trip to cancun, but my first and last time staying at the Oasis Viva Beach. I have never conplained about any hotel in Cancun and I have stayed at lower rated hotels. However this experience was just too horrible to ignore. Upon arrival we entered the gorgeous lobby, which turned out to be... more

I just returned from a five-night stay at the Grand Oasis Viva Beach and I must say I was pleasantly surprised. After reading some of the reviews I was expecting the worst, but we had a great time! We stayed on the grand side which I think was definitely worth paying a little extra for. You get access to a... more

After reading some of the reviews we were almost ready to cancel our trip. But the apple people told us if we were dissatisfied with the resort they would try to move us. So as soon as we got there we talked to the concierge Dennys(pronounced like dennis) and told him we wanted to see the Oasis Playa which was... more