Let me begin by saying that I booked this trip to celebrate my husbands birthday. I called weeks in advance and requested three nice rooms with balconies and ocean view. I travelled with my mother, husband, young son, sister and 2 friends. Getting to the hotel was enjoyable, at the hotel was a different story. I dont understand how some... more

There are two ways to look at a visit to Oasis Viva in August-- the hotel itself, and the Cancun community. We were there for three days and nights, arriving on a Saturday. After being approached by seemingly helpful men at the airport (who were actually selling timeshares) we made our way outside to await the shuttle van to the... more

We have to Cancun many times and have had good stays and bad stays. I would have to rate this as a 'good" stay. WE traveled through Apple Vacations and Lucy was outstanding. Our original roomwas on thesecond floor overlooking a roof. We were very unhappy, and when I went down and complained to the clerk, you get the same... more

We were a little hesitant after reading a few bad reviews on here right before we left. But we are so glad we went. We loved everything about this place. Everyone that worked that was so nice and really went out of their way to help us. The beach and pool are beautiful. Yes, there are a few rocks in... more

My wife and I just returned from 4 nights at the Oasis Viva Beach in Cancun's hotel zone. The resort was better in person than what I thought from the pictures and some of the bad reviews that I had read on TA. As long as you don't expect a 5 star resort going in, you will be happy. I... more

I must say we definatly got what we paid for. Everything went pretty smoothly. I wasn't sure what to expect after having read some of the reviews but I thought it was a rather nice hotel. The people were very friendly, especially the servers at the Don Lunas resturaunt, Julio was amazing. Drinks were not watered down, the buffet was... more

My girl friend & I got tired of all the snow this year and headed to Cancun for sun + fun. We arrived at the hotel around 2:00 am and was really really tired. The check-in seem like it took forever because it was soooooooooo late. Our room was in the new part of the hotel and it was a... more

Piled into the van and made our way to the hotel. Made two stops before arriving . Le Blanc...a waiter greeted the guests with hot towels the place was gorgeous. The Riu Palace...heaven on Earth. Oasis Viva Beach...my heart sank. As soon as we got into the lobby a bellman asked if we booked with Expedia and we were escorted... more

Well what can I say Cancun is amazing!!! Arrival-When we checked in it was great almost immediate fantastic very very quick indeed. Rooms- Basic worn not what i expected at all, few problems ,we had to report broken lock on balcony door then the bathroom door was locked when we came in one night so we had to call security... more