GR Solaris Cancun 4* (Mexico) - All-inclusive Resort Reviews

Address: Boulevard Kukulkan Lote 59 2 Etapa, Cancun 77500, Mexico

Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun

Amenities:

Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free Parking Children Activities Restaurant Room Service Swimming Pool

Hotel Style:

#28 Luxury Hotels in Cancun

#29 Romantic Hotels in Cancun

#29 Top resorts Hotels in Cancun

#33 On the Beach Hotels in Cancun

#36 Family Hotels in Cancun

Price Range: ££

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: GR Solaris Cancun is an all inclusive beachfront resort that offers a range of facilities and a full slate of activities daily. Guests have access to two swimming pools, a spa tub, a 22.5-meter (74-foot) stretch of beach, and a fitness center. The hotel also has a marina, where non-motorized water sports, tennis courts, and a volleyball court are available. Other amenities include concierge services, a spa, a hair salon, and laundry facilities (no dry cleaning services). Business amenities include meeting rooms, banquet facilities, event catering, a ballroom, and business center with Internet access (surcharge for all). Three restaurants, two snack bars, and two bars are on site. Room service is available 24 hours a day. ... more less

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Also Known As:: Gr Solaris Cancun Hotel Cancun; Gr Solaris Cancun Hotel; Solaris Cancun; Gr Solaris; Grand Solaris Cancun; Cancun Gr Solaris; Gr Solaris Hotel Cancun; Gr Solaris Cancun & Spa; Gr Solaris Cancun Mexico

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1,790 reviews from our community

See which rooms travellers prefer - 332 traveller tips

Jean-Simon C

Laval, Canada

1 review

“Excellent!”

Reviewed 24 May 2013 NEW

Went at this hotel at the end of april 2013. Okay first of, just want to say thanks to Feliciano at the Marco Polo and Roberto at Rosmarinus..(outside buffet) for there amazing service and there kindness!! I Have nothing to say about any of those quality points, service, value, sleep, rooms, cleanliness,FOOD etc. Everythiing was perfect. Only things is..... you... More

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Dee1809

Weehawken, New Jersey

“JUST GOT ROBBED FOR MY ITEMS THIS WEEKEND !!!!”

Reviewed 23 May 2013 NEW

Wouldn't recommend this hotel 2 any1. And supposedly this 1 of the BEST Hotels in the Cancun area. Hotel room was very nice with the ocean view and jacuzzi in the balcony. The drinks were just watered down, food was soooooo horrible and when left attended crows would eat the food. The hotel staff went threw our stuff and took... More

Was this review helpful? Yes 1

Intltraveler04

New York City, New York

“DONT WASTE YOUR MONEY HERE!!!!”

Reviewed 21 May 2013 NEW

Will not recommend this hotel at all just got robbed this weekend!!! The hotel staff went thru our stuff and stole some of our items. The food is very bad and the drinks was ok. Only good thing was the room was very nice and the pool area. If they offer this so called resort for free just dont take... More

Thanks for taking the time to leave this review. We are really sorry about the inconvenient experienced during your stay in our hotel. We remember when you let us know about the missing items in your room during your check out and we proceeded with the pertinent investigation without finding anything. We can't asseverate that it was our staff who... More

umtoor

Winnipeg, Canada

“Most memorable girls trip to Cancun b/c of GR Solaris Entertainment Staff”

Reviewed 20 May 2013 NEW

I travelled with 2 girlfriends (late 20's) to the GR Solaris May 6-13 2013, and had an amazing stay!!!! We had initially booked the GR Caribe by Solaris, and while it was a BEAUTIFUL hotel, with exceptional customer service (we stayed there for 2 nights), there was not much happening in the evenings. That being said, if you are looking... More

Thank you for writing such beautiful comments about GR Solaris. It is always great to hear that our guests enjoy themselves during their stay. We are glad you enjoyed the entertainment, the SPA services and the quality of the food. We will make sure to inform our coworkers about your great feedbacks especially to our housekeeping and entertainment staff. We... More

Sandra V

Santa Rosa, California

1 helpful vote

“BEST Place to stay, especially if you have children”

Reviewed 17 May 2013

I was there for 4 days and my family had the best time!!! we loved the food, attentive staff and a special thanks to our concierge rep: Peter. We arrived and he welcomed us with a drink took our luggage and was very good when explaining the hotel facilities. He later invited us to a member club invitation and was... More

It is always great to hear that our guests enjoy themselves during their travels. Thank you for pointing out how great our staff is especially Peter Any and Karla; we will gladly inform them. We look forward to having you back in the near future. Warm Regards, Hoteles Solaris de México ^C More

Negrilgurl

Las Vegas, NV

Senior Reviewer

7 reviews

3 hotel reviews

Reviews in 3 cities

“Loved the Michael Jackson Show!!”

Reviewed 16 May 2013

I thought the grounds and rooms were very clean and well kempt. Friendly staff. Lobby was well presented. Lots of activities scheduled at the pool area. Got to experience a swim up bar for the 1st time. There were DJs at the lobby bar at night. Then the nightly entertainment in the ball rooms were great! I really loved the... More

We are pleased to hear that your stay was pleasing and you enjoy our entertainment, especially our Michael Jackson Show. It is important to us your feedbacks, therefore we can improve our services. We hope you visit us again soon Kind regards, Hoteles Solaris de México ^C More

newsshooterJIM

Cumming, GA

Senior Contributor

21 reviews

12 hotel reviews

Reviews in 9 cities

56 helpful votes

“My first FOUR star GR review-was always 5 until now...here's why...”

Reviewed 15 May 2013

We've been coming here for eight years, and this is the first time I've ever had an interaction with the front desk that wasn't positive. As others have said, they weren't all that helpful. In fact, it was enough for me to drop one star from my review this time. If you only read part of this review, you should... More

Was this review helpful? Yes 2

See 3 more reviews by newsshooterJIM for Cancun

newsshooterJIM has 2 more reviews of GR Solaris Cancun

“Great stay, as usual (our fifth trip back)”

Reviewed 23 December 2010
“Back again, still a great place to stay!”

Reviewed 26 September 2011

Please accept our most sincere apologies the inconveniences you encountered during your stay with us, including with the lack of information of our Internet rates. We value your opinion seriously therefore we can improve our guest service, especially of our repeaters. We are going to inform our General Manager about these points. Once again we apologize and we appreciate taking... More

Diane M

San Diego, California, United States

“A Great Time Had by All.”

Reviewed 14 May 2013

We visited GR Solaris in Cancun the second week of May. It was everything we expected and more. The food exceeded our expecations, the beaches were breathtaking, fun activities at the pool and at the lounge in the evening - always something to do- everything was great ! What made it really special was the fun and friendly staff. We... More

Thank you so much for your review regarding your stay in our Hotel. We loved reading that you enjoyed our facilities, the food and also, thank you for pointing out how great our staff is. We are looking forward to see you soon Best regards. Hoteles Solaris de Mexico ^C More

Peri C

Boston, Massachusetts

“GR Solaris Cancun!”

Reviewed 13 May 2013

Staying at the GR Solaris was the best decision I have made. The best part of our stay here was the entertainment staff because they were so much fun. We spent almost everyday with some of them and they really knew how to make us enjoy our stay.The most memorable staff members for us were by far Nahin, Christian, and... More

We are happy to hear how much you enjoyed your stay in our hotel. Thank you for pointing out how great our entertainment and waiting staff is. We appreciate for taking your time writing your review. We hope you come back soon Warm regards, Hoteles Solaris de México ^C More

Danielle L

Edmonton, Alberta, Canada

“Good for couples”

My boyfriend and I were here for 4 days total, we never left the resort, and we had a great time! Their are not a lot of different restaurants, but the two main ones change up the cuisine every day, so you are never bored. Our room was basic but clean, and the mini fridge was always well stocked, and... More

We are happy to hear how much you enjoy your stay at GR Solaris. We appreciate your comments about our service. We are happy you enjoyed our nightly entertainment. Thank you for taking your time in writing your review and we are looking forward to see you soon. Warm regards, Hoteles Solaris de México ^C More

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GR Solaris Cancun All-inclusive Resort Reviews

GR Solaris Cancun

1,790 reviews from our community

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