My boyfriend and I arrived to GR Solaris for 7 nights and 8 days and had the best experience at an all-inclusive resort that we've had thus far. The staff was accomadating and had a wonderful attitude. The hotel itself was extremely clean. They changed our sheets everyday, as well as completely bleaching the bathroom and mopping the floors EVERYDAY.... More

My girlfriend and I (who are in our mid twenties) stayed at this resort with two other couples during March 2011. We had a blast. Couldn't ask for much more for the price. The rooms: Our room, as well as our friends, were all amazing. We upgraded upon check in to a higher quality room with ocean view and jacuzzi... More

Reading some of these reviews are mind boggling!!! We stayed 15 days, 11/30-12/15 2011 and I couldn't find any of the problems people are complaining about. Service was outstanding, the room (cleanliness, bed and amenities - perfect!), the food was absolutely wonderful! Yes, the pool food was snack food, mostly fried, but there is always at least one vegetable offered... More

Just back from Gr Solaris and had a nice trip, My wife and i had a chance to run away to Cancun for 5 days and decided to try to do it on the cheap instead of booking where we really wanted to go. The resort was nice but doesnt compare to some of the nicer resorts available for only... More

My wife and I were here from Dec 9th-13th for a getaway from the kids. The resort was well maintained and the areas were kept very clean. The staff is very accommdating and will get you whatever you want. The problem with this resort is the restaurants. The reservations have to be made by 815am or you are out of... More

I stayed here for a week, from December 9-16th. The property was nicely maintained, and the staff were very friendly. One thing I will say is the food isn’t too great, it’s like they keep it sitting out all day, it was not fresh. Pretty much the same foods every day by the swimming pool and the breakfast buffet as... More

We loved our week long stay at the GR Solaris Cancun at the start of December. Flight from Ottawa included, we paid less than 900 p.p. and were absolutely delighted with the room, staff, service, food, pools, drinks, restaurants and shows. Compared to Gran Melia, where the staff seemed so stressed and submissive, staff here looked like they were enjoying... More

The hotel was nice - all tile floors, pretty. The customer service left much to be desired. The front desk staff was not very friendly and one of the concierges could have been nicer but most of the other staff was fine. Compared to Couples in Jamaica, a true 4 star resort, this resort was lacking. It is not what... More

Great week more than I expected.The grounds are clean and well maintained.The service we received was the best I have ever received.The bellman Salvador first words to me were relax we are here for you.Great value-excellent service-ok food -nice room but keep it low or your neighbor will here all you have to say. More