The Gran Caribe Real all inclusive package was perfect. The hotel staff was always available to assist in anything needed, and at the same time not overbearing. We were able to relax completely and enjoy our time. The sandy beach on the beautiful Caribean Ocean waters is indescribable - it has to be seen to be believed. There is never... More

Our first visit to Mexico.Very nice hotel where staff are always cleaning. We chose a upgrade to a Gran Jr. Suite. A lagoon view was nice but disappointing as we saw a real Ocean View suite that had a super view of the ocean waves and beach. The room was clean and well laid out. Leave $2 a day on... More

This is my 2nd Time writing this review for some reason the 1st never got posted. Lets start with the staff at the Gran Caribe. Everyone from the Housekeeping department to the Bartenders to the front desk to the Chief Concierge are OUTSTANDING! This is our 5th visit to the Gran caribe and we have never had a negative experience.... More

We have chosen to stay at this hotel twice (most recent Nov 2011), both times we have upgraded or booked VIP Grand Master 1 Bedroom on 6th floor with oceanview. The VIP concierge desk is just down hall staffed 24 hrs a day, has with premium drinks, and appetizers 24hrs a day. The views are beautiful and loungers and hammocks... More

Service was great. Room was big and nice, but a bit garish. Food was good, but not great. Beach was wonderful. Great place for families. More

My husband and I traveled here for a friend's wedding and had a wonderful time. We upgraded to ocean front and would not have changed that decision in the slightest. Falling asleep to the sound of the ocean can not be beat. The rooms were clean, spacious, had their own stocked fridge and even four liquor bottles! The Pros The... More

Jan 31 to Feb 9 2012 Positives: hotel was very clean, very nice, great room, great service, fantanstic beach, food was ok. Staff worked really hard. Negatives: noisy lobby especially when live music was played (can't really carry on a conversation), no quite space to relax in the evening outside. This put us off Room 2358 nice view of kids... More

I was sadly disappointed in this resort... First...when we arrived there was a line that took 45 minutes to get through to find out that our room was not ready. It took me 3 more times to stand in line ( shortest was 15 minutes) to finally get a room. Then we paid for the ocean front view..(upgrade) DONT DO... More

Our first time staying along the Cancun 'Strip'. We were very happy with our resort. Check in was effortless. We were in our rooms in short order. We were impressed with the size. You could be anywhere on the resort grounds, including the beach in a 5 min walk. The a la cartes were very good. We ate at Marias... More