Our room was very clean and room service was prompt. The activities and recreational team was fantatic!!! Miquel was great when we took the bus to the clubs. He made sure everyone was invited and was aware of what and when things were happening. He made the games fun along with the rest of the team. more

Just returned from a week in Cancun staying at the Gran Caribe Real Resort & Spa with my two children aged 14 and 9. Upon arrival at the hotel we were greeted by the friendly reception staff and given a refreshing cold drink whilst we were being checked in. We then proceeded to our room which was on the ground... more

This is the second time that my friends and I stayed here. The service was great and as usual so was the pool entertainment. Daniel and Alessa are full of energy and have a way of getting everyone involved. The new sun set grill and the water slide for adults also was a nice addition to the resort. The buffets... more

My husband and I read trip advisor after we booked to go on holiday to this resort.... any adverse comments should be ignored!!!! This resort is simply fantastic. What we really loved was the way you are made to feel relaxed, they don't have silly rules and restrictions, if they can do it for you they simply will. ALL of... more

My daughter decided to have her wedding here, and I was thrilled - so were the other 30 some people that traveled to the Gran Caribe Real to celebrate with us! The hotel is beautiful, the staff amazing, the food wonderful, the drinks never ending, and it was simply one of the very best vacations I have ever had, and... more

Returned from Gran Caribe on Tuesday after spending 12 nights in this fab resort. Our group aged from 15 yrs to 67 years and we all had a superb time. The hotel is exceptionally clean and the staff are all very friendly and accomodating. Couldn't believe that I didn't even have to leave my sun lounger to get a drink.... more

When we arrived, we were offered the upgrade to the 6th floor with the option to eat dinners at the Royal. We paid an extra $25/pp for each night. The meals at the Royal are valued way beyond the additional cost. We ate at Maria Marie at the Royal 3 times and at the Asiana once. Each of the meals... more

Well, to start we arrived at the hotel to check in. Once in our initial room, we realized that it haden't been cleaned and it wasen't what we had payed for. We payed an extra 200 $ to have a ocean FRONT room and we got a view of the streets. Then we wasted a couple hours to solve the... more

I've been to Cancun many times, 1st time staying at the Gran Caribe. Everything was absolutely wonderful. The food was excellent in all restaurants! The service was outstanding! The cleanliness and upkeep of the resort impeccable! Everything exceeded my expectations. It was a perfect holiday spent with friends & loved ones. more