I would recommend the Gran Caribe to anyone who is thinking about a trip to Cancun. Cancun itself is a fantastic place to see and be in. The Gran Caribe and the staff will make your trip even better. The bar staff, the maids, the pool staff and the restaurant staff can not do enough to help you out. To... more

My husband, daughter and I traveled to Cancun for a family wedding. Since we were meeting other extended family members who had chidren with them, we stayed at the Gran Caribe Real Resort. The entire resort was very clean and elegate. We enjoyed very good service from the time we checked in until the time we checked out. The beach... more

I now know why this is a five star hotel. When we arrived all (15of us) the bellman greets you and takes you to the front desk where they are very attentive and then you a welcomed with a glass of wine. Upon arriving at our rooms I must say Vegas at the Beach but better. The rooms are in... more

My wife and I have been vacationing in the Yucatan for the last 14 years and while we've enjoyed all the resorts we've frequented, we have only revisited one. We both agree that we will try to return to the Gran Caribe Real. The facilities were beautiful and well maintained, the service was impeccable, and the staff who delivered that... more

When I first saw the pics on their website I thought that it would be a nice place to stay. Being that I booked the trip a week before I went, I really didn't have much to choose from. I was wonderfully surprised. The place is beautiful. The staff was great, so friendly, with a real smile. (meaning there was... more

We stayed at the Gran Caribe Real Oct 21-26. We stayed in an ocean front junior suite #2414. A week before our trip I went on the web cam on their website and saw a crane parked on the beach. I started to have doubts about going to this property. I called my travel agent and she checked with her... more

i read some worrying reviews about this place before i visited the Gran Caribe ,all i can say is i found nothing wrong at all with this hotel ,yes the lobby could do with fans as it can be hot (which i have been told they will be getting some fitted next year) but this does NOT spoil our stay... more

We stayed at the Gran Caribe Real from 10/17-10/24/09. This hotel exceeded our expectations. This was our fourth trip to Cancun (first at this hotel), and this by far was our favorite hotel in terms of cleanliness, friendliness, and food/beverages. We took the upgrade, it was hard not to when they offered us oceanview for $30 US per night. I... more

Check-in was quick and easy, and we managed to avoid the time-share people who jump on you every time you walk through the lobby. Also, lots of people complain that the Lobby Bar is so hot, and I always thought "What do you expect? it's Mexico!" but seriously, it really is stuffy and hot! Rather unpleasant. I'll say upfront that... more