We stayed at the Gran Caribe Real for 2 weeks in January and will be returning again next year. The staff made the resort. They were wonderful, accommodating and went out of their way to make your stay amazing. The place was spotless. Look up Hector in the Albatross restaurant - he is great and so is Greg the DJ... More

Stayed for a weekend from Jan 14th - 17th They have monitors in the lobby where the sell you upgrades upon your checking in. Our costs were $20 per night per person to upgrade from the Junior suite to one level higher - a beach view. We did it and it was worth it as we woke up every morning... More

This is my very first review...after many many vacations. I will start by saying that many reviews before ours were accurate. We paid extra for the Grand Master Suite Ocean view. We are a family of 5. 2 Adults, 3 kids. We called the hotel prior to our arrival and confirmed that we were indeed on the 6th floor. When... More

My husband and I (along with friends) just got back from this hotel in early Jan 2012. We got an excellent deal on an online site and it was less than $100 per day for both of us! This was our 4 trip back to Cancun so we knew what to expect. The room was nice but the walls are... More

This is now my 4TH time here. I was last there in august 2011 for 3 weeks and i returned just after boxing day to celebrate to new year. After a long flight finally got to the hotel where me and my friend were greeted by the bell boys who rememberd us took our cases whilst we went to check... More

We attended from 27th for 2 weeks and The hotel is in a good location. The resort is beautiful and has its own private beach. The pool is lovely and they have entertainment staff to keep you occupied but not right in yr face, so you have time to relax. The staff are extremely friendly everywhere and they are always... More

We just returned from a 5 day stay at the Gran Caribe and I cannot say enough great things about this resort and their staff. Prior to arriving at the hotel, I had worked with a staff member (Sylvia Gonzalez, she was wonderful!!!!) to set up the Romance Package (private dinner on the beach for two) as a surprise for... More

Just got back from Cancun and stayed at this place for 16 days (yes, it was a long holiday). This place is fantastic and was exactly the balance that I was looking for. Sure, there are kids (I don't have any), but there's plenty of adult time at their lobby and bar area. So you have plenty of places to... More

We stayed here for our honeymoon 12/26-12/31 and upgraded to an oceanview suite online before we arrived. Due to the upgrade you have a personal concierge on the 6th floor with a lounge with snacks, free internet, tv, pool table, and couches. That was a nice perk to have! We were also able to get a meal at the Royal... More