We stayed at the Gran Caribe Mar 15-20th, and really enjoyed it. We were apprehensive about the front desk and service after reading some reviews, but ended up with no problems at all. We had a gorgeous room on the beach, and our own beach canapy bed. Our children ages 6 and 9, liked everything except maybe, the food...lack of... more

This is a “solid” 4 star hotel, great location convenient to a lot of points of interest. Great staff and good food. more

This was our second time staying at the Gran Caribe Real. We were there for 7 nights. Staff is great, they do meet you with a drink. We did have to wait a couple hours for our room, of which we upgraded but they gave us a room on first floor next to pool, very loud so requested that we... more

The cleaning staff are thieves. They go into the safe which has a key hole in the back that they have access to. Front desk staff are very rude. The food was so so. They advised my daughter at check out that she had a telephone bill to pay for $97US. She only called me once the rest I don't... more

We stayed at the Gran Caribe March 11-18. We had a wonderful stay but would definitely not return during spring break (March or April). The halls were VERY LOUD during the night. The hotel had all interior hallways that were all tile therefor EVERY word echoed. Our first room was down a hallway on the first floor with MANY spring... more

We arrived at the gran caribe on Thursday march 5th, check in was Wonderful (I actually did the online check in 2 days before) walked up to the counter with my online paper they handed us our room keys and we were on our way. We were booked for a regular Junior suite but we didnt expect it ot have... more

We stayed there the first week of March and had a wonderful stay. This was our third trip to Mexico, and our favorite. The staff could not have been more friendly, and the facilities were very very clean. We tried each of the restaurants and liked them all. Our waiter at Maria's was exceptional. The view from our room was... more

The staff at the hotel could not have been more friendly and helpful during our stay. I was a little worried about the hotel from reading some of the reviews, but there was no reason to be. Food-I never found that I got bored with the food. The buffets were large enough that I could have a variety each day... more

Stayed at Gran Caribe Real 3/5/09-3/12/09. After reading some reviews here I was very nervous about the check in and the time share people. I only recieved one phone call in regards to the time shares and I politely declined. I was never bothered again. We had no problems at check in. Was very fast and never pressured to upgrade.... more