We stayed at the hotel 2 weeks and loved every minute of it. The hotel was beautiful, clean and anything you needed you got. What made the holiday the best ever though was the amazing entertainment staff that made everyday different and fun. Dany, Miguel, Javier, Angel, Jesus and the girls topped the holiday off! i would go back again... more

This hotel is by far the best in Cancun. I definetly enjoyed my birthday weekend and will definetly be coming back. I really enjoyed the delicious food and drinks. Our entire experience was amazing. From the moment we checked in we were treated like royalty. Everyone is extremely nice and the amenities are incredible. I definetly recommend the spa services... more

I stayed for two weeks all inclusive in September and I have just returned home. Everything was great especially the entertainment staff around the pool, full of activities and events keeping you entertained and making you feel welcome. Especially Ana whos gorgeous smile and personality was enough to make me want to stay even longer. I will definitely return soon.... more

Arrived 11/9/9 after reading reviews on trip advisor didn't know what to expect good or bad. Well it was all good to booking in to rooms to food and drink excellent. Checking in was no problem, asked if we wanted an upgrade we said no they said no problem, no hassel. Rooms were exactly what we paid for sea view.... more

I have to put my two cents in about this hotel. I always read reviews on this site so I thought I would write one finally. We stayed at this hotel in Feb 09 and we are going back in two weeks. We have been to Cancun 7 times and we have found nice hotels but this is by far... more

The Gran Caribe exceeded our expectations above and beyond from the staff to the service & food. The rooms were picture perfect...what we had seen online was exactly what the room looked like. The food was phenomenal... from buffet to a la carte. The bars had service faster than we had ever experienced. The entertainment from pool activities to the... more

Hotel was beautiful. The room was clean, amazing view of the sea. The entertainment team made our holiday as they were so fun and friendly, especially Javier, Miguel, Danny and Jesus. Ennrrii was very helpful with any information we needed to know about the hotel and surrounding area. Best holiday by far, cant wait to go back next year!! more

Over all this was a nice resort to stay at. Most of the staff were very nice and helpful. It was great to have such high quality service. I would steer clear of the information desk if possible. The guys there weren't really helpful to say the last. This resort is kind of in the middle of a strip of... more

This is our third consecutive visit to the Gran Caribe Real in Cancun. The hotel is clean, the staff is friendly and helpful and the beach is fabulous. The location is close to the open market, several malls and restaurants. The food is good (we recommend the sushi bar), the drinks are refreshing and we enjoy being pampered. We highly... more