It's really to bad that the food was at best below average. Even their own staff admit it other than that the place is great. More

my father passed away earlier on in the year and he left me some money to have a holiday with,so i really wanted to spend it on a special place.when i read some of the reviews i thought oh dear what have i done,but this is the truth it is the best place i have ever been to and i... More

All the staff at this hotel are amazing and can not do enough for you. on entering the lobby area its very clean and well looked after. we was asked by the recpection staff if we wanted to upgrade on arrival as they do every guess who arrives at this hotel. we didnt! our room was over lookng the logoon... More

Note: Our ratings here are based on the actual hotel but our following review and WARNING is based on the Real Club membership that they will try to sell you. We stayed at the Gran Porto Real in Playa Del Carmen (quite good), but spent time at the Gran Caribe in Cancun (much worse). Our ratings here are based on... More

I got married June 2011 at this resort and had my 40 guest stay here as well. The wedding was perfect. The ceremony, ball room decor, food and service was excellent. The rooms were clean and maintained daily. Room service was fast. The sunset grill was the best for dinner. The beach bar could use some up keeping but it... More

This was a great hotel. That was really a perfect week for us. Our room was great but our kids room was just okay. The minibar in our room was filled everyday with beer, soft drinks and water. We went to all restaurants and the Sunset Grill and Maria was our favorite. The food was good, the service was excellent.... More

This was a great hotel. No problems with the room. The staff was very friendly and accommodating. The food was good for the price. We love the Sushi restaurant and Maria's (Elegant dining). Two nice pools, one with a pirate ship that my son really loved. There was a dinner theater every night and something for the kids as well.... More

It's hard to find a resort that can accomodate a family of five without having to get two rooms. Real has done a great job of creating family suites and master suites that can sleep up to 7 people total. We've stayed at the Gran Porto Real in Playa del Carmen twice and had wonderful experiences there, so we thought... More

We travelled there from December 17th to December 24th 2011 my girlfriend, our three kids (4, 2 and 5 months), my parents and my sister (28). That was really a perfect week for all of us. When we arrived in the morning our room was not ready so they told us to come back a 3PM. At this time our... More