I really had high hopes for this hotel. Actually, this was our second stay. The first time (last year) was a very pleasant experience. Yes, the hotel is a little older and the beds are hard, but for the price we paid for the room and the location, we figured it was worth it to stay again....well, how things have... more

After reading some of the other reviews, I was not quite sure what to expect. The reviews seem to be all over the place. Here is my honest evaluation. We checked in around 1:30pm on Thursday, October 1. Our first impression was very good. The place was smaller than some of the mamoth hotels that crowd out the beaches of... more

I guess this hotel is associated with Hilton, but you would never know it. The suites are big and the balcony is a good size, but it is very old and in need of pest control (we had ants everywhere). The electronic safe in our room was broken along with the blender, both needed to be replaced, the water would... more

We are HGVC members and exchanged to this property. We stayed at this property with our 5 daughters, celebrating our 25th wedding anniversary. We had to be moved from one villa to another because of mold in the room. Paint fumes in the halls were overwhelming. Made two of my daughters ill. Floors were dirty with hair from previous tenants.... more

This is a tiny hotel, 5 stories on the upper side of the strip. All rooms have balconies, but for some reason, only the 3d floor has ones that fit more than one person. For $50/night we upgraded to a magnificent lBR suite,# 563 lousy view though. What I liked about this location is you are walking distance to shops,... more

The first time we took our young family, the staff made us feel like we were family, NOT a ' Room-Number Guess " ... Now our children are grown & we STILL look forward on coming back to this "Family-Oriented" Home, (not hotel, as we see it) . Hope God grant us much more life to keep enjoying one of... more

The location is great, it is on the beach and a little bit away from the main Cancun nightlife area. While much of Cancun looks like Las Vegas, the Fiesta Americana has some character....it looks like a Mexican village. The beach & the water are great and very uncrowded. Our room was cleaned daily and we did see a few... more

We had been to Fiesta Americana prior to it becoming time-share many times. It was a great time with the family. It still is today - nice beach, calm water, nice staff, activities, etc. but needs maintenance and better staff communication (speak english). Our room was not cleaned for 2-days! But Miguel, the asst. manager tried to make it right... more

We stayed here thru our Hilton Grand Vacation Club points ( they have agreement with FA in Mexico and Club Intrawest in Canada) and the reviews I've read are dead on. Rooms are big enough, yet dated. The mattresses were very uncomfortable with thin sheets. Staff are polite, very helpful and prices were reasonable for food and drinks. Close to... more